Hello,
I've been going crazy the last few weeks trying to figure out the cause of random shutdowns in games (Black Desert Online, War Thunder) and while just booted to Windows 10 and doing nothing.
Initially, I had a situation where a power outage in my entire house caused my previous Ryzen 5 5600x to fail, and wouldn't be recognized by the motherboard. I've since replaced it with a new 5600x, new RAM, new motherboard, and new PSU. So far, since upgrading those parts I've had almost nothing but issues.
Here's my
and a link to my google drive with full event files, OCCT test info, and DxDiag
From the Event Viewer, I get mostly WHEA-Logger with Event ID 18 Task Category None, and Kernel Power with Event ID 41, Task Category (63). I'll include my Event Files here, though, with more specific info. Here's the last two errors from this morning:
From the Reliability Monitor, I see Hardware errors with the following info:
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 124
Parameter 1: 0
Parameter 2: ffffe7859fc82a40
Parameter 3: baa00000
Parameter 4: 40150
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
and
Problem signature
Problem Event Name: BlueScreen
Code: a
Parameter 1: ffffed88c5cb76d0
Parameter 2: 2
Parameter 3: 1
Parameter 4: fffff8017b052e68
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
So far, I've tried testing out
00:00:00 - Info - CPU - Started (Duration : 01:00:00)
00:00:53 - Error - CPU - 2 error(s) found on physical core #4 (Virtual core #8)
00:00:53 - Error - CPU - 3 error(s) found on physical core #4 (Virtual core #9)
00:00:54 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:54 - Error - CPU - 6 error(s) found on physical core #4 (Virtual core #9)
00:00:55 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:55 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #9)
00:00:56 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:56 - Error - CPU - 6 error(s) found on physical core #4 (Virtual core #9)
00:00:57 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:57 - Error - CPU - 6 error(s) found on physical core #4 (Virtual core #9)
00:00:58 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:58 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #9)
00:00:59 - Error - CPU - 4 error(s) found on physical core #4 (Virtual core #8)
00:00:59 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #9)
00:01:00 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8) etc
I've been going crazy the last few weeks trying to figure out the cause of random shutdowns in games (Black Desert Online, War Thunder) and while just booted to Windows 10 and doing nothing.
Initially, I had a situation where a power outage in my entire house caused my previous Ryzen 5 5600x to fail, and wouldn't be recognized by the motherboard. I've since replaced it with a new 5600x, new RAM, new motherboard, and new PSU. So far, since upgrading those parts I've had almost nothing but issues.
Here's my
Motherboard is an ASUS TUF Gaming x570-Plus (Wi-Fi)
RAM is Corsair Vengeance RGB Pro DDR4 2x16GB 3200MHz
CPU is Ryzen 5 5600x
GPU is GeForce RTX 3070
PSU is Corsair RM850x
Machine Id: {F1FE67CA-4EDE-43EE-8884-1332857ADA21}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 4403 (type: UEFI)
Processor: AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32682MB RAM
Page File: 8406MB used, 29139MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.1741 64bit Unicode
RAM is Corsair Vengeance RGB Pro DDR4 2x16GB 3200MHz
CPU is Ryzen 5 5600x
GPU is GeForce RTX 3070
PSU is Corsair RM850x
Machine Id: {F1FE67CA-4EDE-43EE-8884-1332857ADA21}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 4403 (type: UEFI)
Processor: AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32682MB RAM
Page File: 8406MB used, 29139MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.1741 64bit Unicode
and a link to my google drive with full event files, OCCT test info, and DxDiag
From the Event Viewer, I get mostly WHEA-Logger with Event ID 18 Task Category None, and Kernel Power with Event ID 41, Task Category (63). I'll include my Event Files here, though, with more specific info. Here's the last two errors from this morning:
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- | EventData |
ErrorSource | 3 |
ApicId | 4 |
MCABank | 5 |
MciStat | 0xbaa0000000040150 |
MciAddr | 0x0 |
MciMisc | 0xd01a0ffe00000000 |
ErrorType | 9 |
TransactionType | 0 |
Participation | 256 |
RequestType | 5 |
MemorIO | 256 |
MemHierarchyLvl | 0 |
Timeout | 256 |
OperationType | 256 |
Channel | 256 |
Length | 936 |
RawData |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|
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- | EventData |
BugcheckCode | 0 |
BugcheckParameter1 | 0x0 |
BugcheckParameter2 | 0x0 |
BugcheckParameter3 | 0x0 |
BugcheckParameter4 | 0x0 |
SleepInProgress | 0 |
PowerButtonTimestamp | 0 |
BootAppStatus | 0 |
Checkpoint | 0 |
ConnectedStandbyInProgress | false |
SystemSleepTransitionsToOn | 0 |
CsEntryScenarioInstanceId | 0 |
BugcheckInfoFromEFI | false |
CheckpointStatus | 0 |
CsEntryScenarioInstanceIdV2 | 0 |
LongPowerButtonPressDetected | false |
From the Reliability Monitor, I see Hardware errors with the following info:
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 124
Parameter 1: 0
Parameter 2: ffffe7859fc82a40
Parameter 3: baa00000
Parameter 4: 40150
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
and
Problem signature
Problem Event Name: BlueScreen
Code: a
Parameter 1: ffffed88c5cb76d0
Parameter 2: 2
Parameter 3: 1
Parameter 4: fffff8017b052e68
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
So far, I've tried testing out
- various modes of over and underclocking with Ryzen Master and ASUS BIOS, and nothing's resolved the issue
- Running memtest86 yielded no errors over 5 passes
- OCCT consistently turns up error strings in CPU tests:
00:00:00 - Info - CPU - Started (Duration : 01:00:00)
00:00:53 - Error - CPU - 2 error(s) found on physical core #4 (Virtual core #8)
00:00:53 - Error - CPU - 3 error(s) found on physical core #4 (Virtual core #9)
00:00:54 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:54 - Error - CPU - 6 error(s) found on physical core #4 (Virtual core #9)
00:00:55 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:55 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #9)
00:00:56 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:56 - Error - CPU - 6 error(s) found on physical core #4 (Virtual core #9)
00:00:57 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:57 - Error - CPU - 6 error(s) found on physical core #4 (Virtual core #9)
00:00:58 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8)
00:00:58 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #9)
00:00:59 - Error - CPU - 4 error(s) found on physical core #4 (Virtual core #8)
00:00:59 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #9)
00:01:00 - Error - CPU - 5 error(s) found on physical core #4 (Virtual core #8) etc
- With OCCT, if I run a CPU test with the load type as Variable, I'll get the above string of errors. If I run it with the mode Normal, it'll typically run until I stop it, but if I run it on "Extreme" it'll BSOD or power off before displaying any CPU Errors.
- I've reseated RAM, CPU, GPU, and issues persist
- Doesn't seem related to anything I'm actively doing, but I suspect it's something to do with rapidly increasing/decreasing loads on the CPU.
- I've run DISM /Online /Cleanup-Image /CheckHealth , DISM /Online /Cleanup-Image /RestoreHealth , and all the associated windows validation/verification stuff - windows updated, clean boot, etc., and issues persist
- I've installed a fresh copy of Windows 10 to another SSD and booted from it. OCCT gave same CPU errors on test both with and without drivers installed from manufacturer website
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