Keyboard not responding during boot

G

Guest

Guest
my keboard is not responding at all. I've tried ps/2 and usb keyboards. they light up but do nothing plase help!!
 

fju2112

Distinguished
May 22, 2011
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18,510
Hi - what if the keyboard's buttons do not work during startup and it's impossible to get into safe mode or BIOS?

I get "keyboard failure" on startup routinely with my XP machine. Now I have malware. the malware won't let me install malwarebytes, and I can't get to safe mode because the keyboard doesn't work...can't use the arrow keys or F keys to get to where I need to go.

Need help w/ this...anyone have any ideas on how to get my keyboard to work during startup? It's a USB keyboard of course and I know I've entered into the BIOS before, not sure what's wrong. FWIW it's a microsoft ergo 4000 keyboard.