Question Laptop has started to suffer from random artifacts and crashes ?

[mohitakundi]

I have been using this laptop since 2019 and never had any issues apart from the panel developing lines which is probably the LCD screen going bad.

But for the past 2 days, I've been encountering this very odd issue. The screen would randomly turn into
" artifact hell " with no response. First time I thought the gpu was toast, but after force shutting it down and immediately restarting, it boots up fine. Heck I immediately ran a blender render for a few minutes, a couple of games and everything runs ok, but it'll randomly crash out during the most mundane task like browsing the web.

I've encountered this 3 times now over the last 2 days.
1st time after waking it from sleep, 2nd while browsing files, 3rd while web browsing.


Laptop model: MSI GL63 9SD

i5-9300H,
GTX 1660 Ti, 16GB RAM,
512GB + 256GB SSDs, 1TB HDD.
Windows 10.

Nvidia Studio driver 527.56 (yes, it's a bit dated, but have been using this for a while now. I need it to lower the power limits during very long renders)

Any clue as to what's going on?

 

[Lutfij]

First, make sure you're on the latest BIOS version for your laptop. Following that, use DDU to remove all GPU drivers(intel, AMD and Nvidia) in Safe Mode. Then manually install the latest GPU driver sourced from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

 

[mohitakundi]

First, make sure you're on the latest BIOS version for your laptop. Following that, use DDU to remove all GPU drivers(intel, AMD and Nvidia) in Safe Mode. Then manually install the latest GPU driver sourced from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

I'm running on the latest bios. Updated to the latest drivers as well just in case there's a conflict with the older studio driver and some windows update. Gonna observe now.

 

[das_stig]

bad memory or the gpu degrading

 

[mohitakundi]

Ok, it happened again, with the latest drivers installed this time. Once again, it was completely random, while browsing the web. Same artifact hell and loud noise from the speakers

 

[beyondlogic]

Ok, it happened again, with the latest drivers installed this time. Once again, it was completely random, while browsing the web. Same artifact hell and loud noise from the speakers

Looks like dead gpu or dead LCD. Try using a hdmi port to a TV see if it persists if the module isn't soldered down you should be able to replace it

 

[mohitakundi]

Looks like dead gpu or dead LCD. Try using a hdmi port to a TV see if it persists if the module isn't soldered down you should be able to replace it

If it was the LCD, it shouldn't cause the speakers to go haywire right?Typically that happens on a bsod, but the event viewer only detects an unexpected shutdown and nothing before that. I suspect the GPU too. Gonna test with HDMI now. It's just so random and impossible to reproduce