[SOLVED] Laptop keyboard not working,

[Whatcorey]

First, I updated my keyboard driver, then I noticed in the driver manager, two HID keyboard device are under the keyboard tab. So i tried updating one of them, and it disabled my keyboard and number pad, whenever i tried to update one of those, it gave me "error code 9" Restarting or uninstalling the drivers did nothing, so the only way to fix it was uninstall the Synaptics driver, located under system devices, which fixed it. Still, two keyboard devices show up under the keyboard device in device manager. This is extremely irritating, hope someone can shed some light.Here is a picture of it.

https://imgur.com/a/z4fgcY6

View: https://imgur.com/a/z4fgcY6


What I've tried

System restore
clean install of windows
virus scan
malware scan
downloading atk driver from website

Specs
Asus GL702VS

 

[Deleted member 14196]

So you formatted the boot drive and installed fresh windows? If not you didn’t do a “clean” install