Question Monitors shut down, gpu fans 100%, faulting application dwm.exe ?

Jan 25, 2021
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Hello,

recently I've been getting an issue where my monitors randomly shut down, my gpu fans speed to 100% and the only thing that helps is a hard reset. This issue has been happening since windows updated the intel driver (05/03/2021): Intel - System - 2040.100.0.1029

Since then, I installed a different version (without uninstalling the other version, just installing the fresh one) and I did the same with GPU driver, but the problem persists.

Event viewer reports this:

Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae
Exception code: 0xe0464645
Fault offset: 0x000000000010bd5c
Faulting process ID: 0x7100
Faulting application start time: 0x01d711f00d0447f2
Faulting application path: C:\Windows\System32\dwm.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: cfdd54b7-73a9-4bf6-9e19-afec0696eeab
Faulting package full name:
Faulting package-relative application ID:

and then after:
The Desktop Window Manager process has exited. (Process exit code: 0x000000ff, Restart count: 7, Primary display device ID: NVIDIA GeForce GTX 1080 Ti)
sometimes it also recovers: Display driver nvlddmkm stopped responding and has successfully recovered.

Furthermore, the problem happens both when idle and when in game, so I don't think it's a temperature issue.
Sometimes it happens multiple times in a row, other times I can go a few days without the issue.

Any advice?

My specs:
i7 8700k
1080ti gaming trio by msi
Hyperx Predator 16gb /8x2
Corsair rm750x
samsung970 evo nvme 500gb
MSI Z370 PC PRO
 
Last edited:
Mar 15, 2021
2
0
10
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Hello,

recently I've been getting an issue where my monitors randomly shut down, my gpu fans speed to 100% and the only thing that helps is a hard reset. This issue has been happening since windows updated the intel driver (05/03/2021): Intel - System - 2040.100.0.1029

Since then, I installed a different version (without uninstalling the other version, just installing the fresh one) and I did the same with GPU driver, but the problem persists.

Event viewer reports this:

Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae
Exception code: 0xe0464645
Fault offset: 0x000000000010bd5c
Faulting process ID: 0x7100
Faulting application start time: 0x01d711f00d0447f2
Faulting application path: C:\Windows\System32\dwm.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: cfdd54b7-73a9-4bf6-9e19-afec0696eeab
Faulting package full name:
Faulting package-relative application ID:

and then after:
The Desktop Window Manager process has exited. (Process exit code: 0x000000ff, Restart count: 7, Primary display device ID: NVIDIA GeForce GTX 1080 Ti)
sometimes it also recovers: Display driver nvlddmkm stopped responding and has successfully recovered.

Furthermore, the problem happens both when idle and when in game, so I don't think it's a temperature issue.
Sometimes it happens multiple times in a row, other times I can go a few days without the issue.

Any advice?

My specs:
i7 8700k
1080ti gaming trio by msi
Hyperx Predator 16gb /8x2
Corsair rm750x
samsung970 evo nvme 500gb
MSI Z370 PC PRO
I had this identical issue. After updating everything under the sun, which did nothing to fix the issue, I just powered down the computer, removed the RAM and put it back in, also unplugged my video card ( the connector from the motherboard to the video card ) and plugged it back in. Powered the computer back up and I haven't seen the issue again. Hope this helps.
 
Jan 25, 2021
17
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10
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I had this identical issue. After updating everything under the sun, which did nothing to fix the issue, I just powered down the computer, removed the RAM and put it back in, also unplugged my video card ( the connector from the motherboard to the video card ) and plugged it back in. Powered the computer back up and I haven't seen the issue again. Hope this helps.
Hey, thanks a lot for the reply!!

May I ask how long ago it was since you've done this? I'd appreciate that!

Also, have u faced this too?
 
Jan 25, 2021
17
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10
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I did this today. It started being an issue yesterday. I have not seen that problem before.
hmm, i've had this happening since the 5th and sometimes it goes without happening for a day or two, so not sure if that solved ur issue. Please do let me know if it happens again
 

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