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Archived from groups: microsoft.public.windowsxp.newusers (More info?)
Hello & Good Evening:
I hope someone here in the group can help. My sister installed Microsoft
Office Student and Teacher Edition 2003 Trial on her Windows XP Home Edition
computer [this is a new computer, only a few months old]. Understand that
my sister is not very computer literate when it comes to installing
programs.
The program was installed a little over 30 days ago [within the
registration period], so she cannot use System Restore to go back to an
earlier date. Now she cannot open any of her documents created in MS Works
that was preinstalled on her computer. All of her documents, presentations,
spreadsheets will not open. She continuously receives the message that her
trial period is over [for the MS Office S&T Ed 2003].
We have tried Add/Remove Programs, but there is no listing for the program
by the same name in which to remove. There are a few programs listed, but
no information on size, how often it is used, etc. How can I help her? She
is frazzled & frustrated and is on a deadline for a project at work. Thank
You for any and all Assistance or suggestions in rectifying this situation.
Deidre Sellers
Hello & Good Evening:
I hope someone here in the group can help. My sister installed Microsoft
Office Student and Teacher Edition 2003 Trial on her Windows XP Home Edition
computer [this is a new computer, only a few months old]. Understand that
my sister is not very computer literate when it comes to installing
programs.
The program was installed a little over 30 days ago [within the
registration period], so she cannot use System Restore to go back to an
earlier date. Now she cannot open any of her documents created in MS Works
that was preinstalled on her computer. All of her documents, presentations,
spreadsheets will not open. She continuously receives the message that her
trial period is over [for the MS Office S&T Ed 2003].
We have tried Add/Remove Programs, but there is no listing for the program
by the same name in which to remove. There are a few programs listed, but
no information on size, how often it is used, etc. How can I help her? She
is frazzled & frustrated and is on a deadline for a project at work. Thank
You for any and all Assistance or suggestions in rectifying this situation.
Deidre Sellers