[SOLVED] MSI motherboard serial number

Mustafa_23

Distinguished
Nov 10, 2016
147
3
18,695
Hi, I tried to contact MSI headquarters so they can find me a solution for my microphone problem.
The problem seems built in.
The agent was asking for Serial number or a product number.
I have an old Core2Quad computer, that is why the barcode sticker is damaged.
How can I find the serial / product number ?
MSI-G41m P25
 
Solution
which version of windows is installed?
The BIOS should know it, you can run a command in win 10 to find it
  1. Go to Search, type cmd, and open Command Prompt.
  2. In the Command Prompt, enter the following command and press Enter: wmic bios get serialnumber.

CPU-Z might also find it for you. https://www.cpuid.com/softwares/cpu-z.html

Colif

Win 11 Master
Moderator
which version of windows is installed?
The BIOS should know it, you can run a command in win 10 to find it
  1. Go to Search, type cmd, and open Command Prompt.
  2. In the Command Prompt, enter the following command and press Enter: wmic bios get serialnumber.

CPU-Z might also find it for you. https://www.cpuid.com/softwares/cpu-z.html
 
Solution

Colif

Win 11 Master
Moderator
Is this a laptop?
was this in a dell or Lenovo or Toshiba Or Acer or none of the above?

I know the product number starts with a 2 digit number, then it has a 3 letter code for the OEM, there are more numbers but they aren't as obvious. Not 1 code for all dells for instance

Serial number code be on back of the board, or on a sticker near ram slots.