Question Much Slower Internet Through Router

DMan7701

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Dec 4, 2011
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Hello everyone, and thank you in advance for your time.

I recently upgraded to a 100mps internet package. If I plug an Ethernet cord straight from the modem to my PC, I get around 60mps, which seems fair enough...

If I instead plug it into my router, and then to my PC, It drops to 13-14mps. Speeds are the same if I try wifi instead of a hardwire.

My router is a Belkin AC1900 Dual-Band Gigabit Router, Model F9K1124 v1. My modem is a Arris model TM822.

I do have 3 other devices connected to this router via wifi - my phone, an alexa, and a firestick, although all aren't active all the time... I tried disconnecting those but my speeds stayed the same on the PC. I received maybe a 0.5 bump with everything off or unplugged.

I also have all up to date drivers and firmware.

I'm just trying to figure out if the speed decrease makes sense when compared to the other devices I have connected... And if so, is there a router out there anyone could recommend that would maybe not split the speed so poorly?

Or is there possibly something else I could take a look at between the modem, router, and my PC? I took a look around my router dashboard but I'm not sure what to look for... Is there maybe a way I can set a priority of what device I'd like to receive the most speed?

Thank you again, I appreciate your time!
 

DMan7701

Distinguished
Dec 4, 2011
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18,515
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60Mbit when paying for 100Mbit service is pretty poor. I would have the ISP come check it.

Do a factory reset on the router. Set the admin password, SSID and WIF password. No other options. Retest your performance.
I went ahead and did that, and also did a hard rest on the modem too, because why not?

That definitely helped... I managed 58mps through the router.

I wasn't sure if that 60 range was good or not. I figured with normal network traffic and such I'd be expecting too much to actually reach that 100mps number... But I will call them and have them come take a look. Seems like there's something holding it back from it's full potential...

Thank you!
 

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