Question Multiple fresh Windows 11 installs get BSOD issues ?

[liberty610]

Hi everyone. I am having a major issue here that in 12 years of PC building I have never faced. Usually fresh windows installs are never a problem with me, but this go round i have installed Windows 3 times and eventually see random BSOD.

Before I start, I want to point out that before this mess started, my PC was running 100% fine. The reason for the windows re-install was because I made a boo-boo with trying to create a dual boot ordeal for Linux that I'm trying to get into. Before I tried that, I was doing gaming, video editing, audio production... No issues at all for months on end.

Here's my system specs:
-Gigabyte Xtreme x570 motherboard (rev 1.1)
-Bios version F38
-AMD Ryzen 9 3950x CPU
-64 gigs of DDR4 Corsair ram (32x2)
-Nvidia RTX 2080ti gpu
-2tb Gigabyte M.2 SSD boot drive (pcie gen4)
-Blacknagic design capture card (pciE)
-A pciE 4 port USB-C card
-Wondows 11 Pro - off the top of my head I am not sure the exact build number because I'm not at my computer at this point but it's whatever the latest version that the Windows media creation tool makes.

The ram is pretty new. I bought the kit a couple of months ago and ran test on it when I first installed them with memtest86. Never had any issues or error reports.

These install steps are the same steps I took every time I've reinstalled Windows yesterday. I've gotten random BSOD issues after every single install attempt, after never having this issue over the last 5 years when installing Windows on this system specific system.

So, yesterday, I created a brand new Windows 11 USB drive to install from. I put the USB drive in the PC and loaded up the windows 11 installer. When prompted, I deleted all the partitions from Disc 0 wich was my main boot drive; the Gigabyte 2tb drive, and then created a new partion to install to. Windows then creates its other recovery portions and begins the installation.

I bypassed the whole Microsoft account sign in ordeal and boot into the desk top. Windows turn started pulling updates automatically from their servers.

The first thing that I did was installed the Nvidia graphics driver via the Nvidia GeForce experience app. So I know for a fact that I have the latest video driver for my graphics card.

The next thing I did was I went to my motherboard's website and downloaded all of the chipset drivers and the hardware drivers for my Wi-Fi, dual ethernet ports, and Bluetooth and installed those.

Everything runs fine for a bit, but after a while I start getting hard blue screen crashes. The blue screen doesn't stay on the screen for only a second, so I can't even see what the stop code is most the time.

Are a couple of these crashes, my system wouldn't even reboot. It would just hang there. Do I would kill the power, and reboot.

Here's where things get a little weird. A couple of times out crashed, my Gigabyte SSD wouldn't even show up on the BIOS as being connected. I got it to come back after doing a full power cycle/bios default reset. That happened a couple times. Could my SSD be going bad some how? It's about 4 and 1/2 years old now, but I'm not sure how to test it.

Now everything shows up fine in the BIOS and it sees the Windows boot partition each time, but the cranes keep occurring. Sometimes instantly before the sign in screen pops up, sometimes it boots fine and runs for a hour 20 to 40 minutes before it crashes.

I'm not doing anything heavy on it when these crashes occur, either. I'm mostly just using my Brave web browser to downloaf software that needs installed, and then installing said software. I do video and audio production work, so I'm installing quite a bit of applications. So between that and the Windows updates that got installed, I'm not sure what could be the issue.

I noticed that's a crashes started to happening after I installed corsair's iCue program for my LED lights and Corsair hardware, so I noted up into safe mode and uninstalled it, but when I went back into normal boot, it crashed again.

I'm not sure how to pull or view dump files to report crashes because I've never had to do this before. Is Windows 11 set up by default to save these crashes as files and if so how can I get in there to get them before it crashes so I could report back what I find?

Any help would amazing. My frustration level is at max right now. As a system builder, I've never had this much issue before with fresh installs.

Thank you in advance for any help you can offer. My frustration level is at max right now. As a system builder, I've never had fresh windows 11 installs go this horribly before.

 

[boju]

Do you have a spare hdd to test Windows install on? Would surely tell you if m2 ssd is indeed the culprit. Sounds like it, if it randomly stops being detected in bios.

 

[liberty610]

Do you have a spare hdd to test Windows install on? Would surely tell you if m2 ssd is indeed the culprit. Sounds like it, if it randomly stops being detected in bios.

I do, and I plan on testing today.

Do far it have stopped showing up on bios again, but it's still crashing. The only thing that make me think it could be the SSD Is I am downloading a very large installer for music production. It's a 300+ gig collection of uncompressed wav file from samples.

So far the only stop code that's been on the screen long enough for me to see is "Critical Process Died'

 

[boju]

I do, and I plan on testing today.

Do far it have stopped showing up on bios again, but it's still crashing. The only thing that make me think it could be the SSD Is I am downloading a very large installer for music production. It's a 300+ gig collection of uncompressed wav file from samples.

So far the only stop code that's been on the screen long enough for me to see is "Critical Process Died'

Behaviour of a dying ssd can be random, if it is dying.

 

[liberty610]

Behaviour of a dying ssd can be random, if it is dying.

Is there any software I can get to test it and maybe show the left lifecycle of it?

Update: I installed Crystal Disk Info and says the drive is in good shape. 80% health status. Total host writes is justt shy of 40TB and the estimated max that the drive takes is over 36,000 TB

 

[liberty610]

I went into event viewer and am seeing sever errors that read like this:

Log Name: Application
Source: Microsoft-Windows-CertificateServicesClient-CertEnroll
Date: 7/27/2024 12:30:12 PM
Event ID: 86
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: DESKTOP-RE6G5G7
Description:
SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-RE6G5G7$ via https://amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Sat, 27 Jul 2024 19:30:13 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 043a97ae-211b-4a43-8fc3-4e505e9544eb

Method: GET(156ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CertificateServicesClient-CertEnroll" Guid="{54164045-7C50-4905-963F-E5BC1EEF0CCA}" EventSourceName="CertEnroll" />
<EventID Qualifiers="49754">86</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-07-27T19:30:12.5518538Z" />
<EventRecordID>175</EventRecordID>
<Correlation />
<Execution ProcessID="2276" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-RE6G5G7</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Context">WORKGROUP\DESKTOP-RE6G5G7$</Data>
<Data Name="Url">https://amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep</Data>
<Data Name="MessageText">GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Sat, 27 Jul 2024 19:30:13 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 043a97ae-211b-4a43-8fc3-4e505e9544eb
</Data>
<Data Name="Method">GET(156ms)</Data>
<Data Name="Stage">GetCACaps</Data>
<Data Name="ErrorCode">Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)</Data>
</EventData>
</Event>


And in the System section, I am seeing a few of theseRegaurding secure boot eroor

Log Name: System
Source: Microsoft-Windows-TPM-WMI
Date: 7/27/2024 6:21:00 PM
Event ID: 1796
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: StudioDesktop
Description:
The Secure Boot update failed to update a Secure Boot variable with error Secure Boot is not enabled on this machine.. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TPM-WMI" Guid="{7d5387b0-cbe0-11da-a94d-0800200c9a66}" />
<EventID>1796</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-07-28T01:21:00.8211737Z" />
<EventRecordID>4569</EventRecordID>
<Correlation />
<Execution ProcessID="3524" ThreadID="9664" />
<Channel>System</Channel>
<Computer>StudioDesktop</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="HResult">-2147020471</Data>
</EventData>
</Event>

 

[boju]

Is there any software I can get to test it and maybe show the left lifecycle of it?

CrystalDiskInfo will show drive health but if drive is failing in some other manner not relating to write cycles, as in something wrong with the internal controller, then it not going to help you find out. Best not get ahead of yourself, try another drive then go from there.

Another thing is memtest, it is not foolproof either, different work sets compared to say random instructions in Windows. Sometimes can take several hrs of memtest testing to find something. In bsod cases it'd be troubleshootsom to try a single stick, to iron out a bad stick if any. Food for thought.

 

[liberty610]

CrystalDiskInfo will show drive health but if drive is failing in some other manner not relating to write cycles, as in something wrong with the internal controller, then it not going to help you find out. Best not get ahead of yourself, try another drive then go from there.

Another thing is memtest, it is not foolproof either, different work sets compared to say random instructions in Windows. Sometimes can take several hrs of memtest testing to find something. In bsod cases it'd be troubleshootsom to try a single stick, to iron out a bad stick if any. Food for thought.

My only issue with thinking it's memory or SSD related is, this entire system has been rock solid with no issue until I tried this fresh install yesterday. I of course am not ruling it out, but that would be a massive coincidence that it started to fail just as soon as I tried to re-install windows.

 

[boju]

My only issue with thinking it's memory or SSD related is, this entire system has been rock solid with no issue until I tried this fresh install yesterday. I of course am not ruling it out, but that would be a massive coincidence that it started to fail just as soon as I tried to re-install windows.

Yeah i see what you mean but Windows did eventually install. Unless you try another usb stick again in case system files somehow got corrupted from it.

Maybe try system file checker command.

 

[liberty610]

Yeah i see what you mean but Windows did eventually install. Unless you try another usb stick again in case system files somehow got corrupted from it.

Maybe try system file checker command.

I have been on the PC all morning installing more apps. No weird shut downs, no crashes thus far. I even put on Prime95 for a bit to see if there would be any instant crashes there. Nothing yet.

The only thing I did different today was I installed chipset drivers directly from AMD's website. This is where I get soooo annoyed because when something is wrong and I can not pin point it, I go crazy over it.

The only other odd event issue I saw was dealing with the intel wifi driver, but I am hardwired in with Ethernet and have the Wifi off. So I really have no idea what's going on. I went from random instant crashes to none so far today. I can't even seem to trigger them on purpose now.

 

[boju]

Chipset drivers from Amd are more recent so maybe that was the difference. The chipset version prior to all of this might've been different again. Maybe Windows was installing crap the system didn't like. In saying that i always disable automatic device driver installation. Easy to do if have pro version of Windows.

So far so good, 🤞

 

[liberty610]

Thank you for taking the time to reply to me. I am just baffled at this mess. But so far so good. Even booted up a game and jumped in for a bit and everything is behaving itself. Hopefully those chipset drivers where the ticket.

Thanks again.

 

[boju]

You're welcome and so am i. Let us know in a few days, there'll be others watching this might be able to jump in if necessary.

 

[liberty610]

You're welcome and so am i. Let us know in a few days, there'll be others watching this might be able to jump in if necessary.

So far so good. Been stable for a few hours now. A good 45 min gaming session in there as well as installing a bunch of my production apps for music and video work.

Hopefully this controlled to behave itself before the work week starts!

 

[liberty610]

Just got my first crash of the day. It happened while trying to install software from one of my music production apps from the company Toon track.

This was one of the tasks I was trying to do last night with the crashes came.

So far, I'm bored back into Windows without any issues, but I did crash. I set it up so windows wouldn't auto restart so I could see the stop code error.

This one read "SYSTEM_SERVICE_ERROR

I went into event viewer and saved the error messages into a file of those would be useful?

 

[liberty610]

UPDATE: Got 4 more crashes. This time they are consistent with the installer I am trying to use.

I have a VSTi audio plug-in called Superior Drummer from the company ToonTrack. It's for adding real sounding drum tanks into music productions.

The initial sound library is 40gb in size. Large uncompressed WAV sound files are in it. Every time I went to install it, it would get 1/4 of the way complete, then it would cause a BSOD.

The crash was consistent with every single install attempt of this sound library. I haven't had any other issues all day today with installing any other apps, playing a few games, or doing general Internet browsing. This seems to be an issue with trying to install these larger ToonTrack sound libraries.

I'm wondering now if the SSD is drying. I have a newer 2TB M.2 Western Digital Black SSD that I've been using for backups in an external SSD enclosure. I'm gonna pull that out, drop it into the desktop, start with a fresh Windows install, and see what happens.


UPDATE: Replaced the gigabyte SSD drive with a new 2TB M.2 WD Black drive. Windows installed without any issues and all my apps are installing without issue. I think the original SSD was on its way out!