Question My AORUS Gaming 5 WiFi does not seem to be delivering any power to any components.

May 14, 2019
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I bought a "renewed" board from Amazon.com. I connected two sticks of ram, a brand new ryzen 7 2700, a noctua fan, a brand new graphics card in the pci 16 slot, a m.2 drive, and a 650w power supply. Before doing so, and multiple times throughout, I made sure to discharge any potential static from my hands, and my apartment is almost entirely concrete and wood anyway.

I powered everything on. The lights on the board blinked once, then nothing. No fans spinning, no further lights, nothing.

I unplugged everything, including each connection to the power supply, the cpu fan, and the processor, and looked for any slight burns or burst tiny round things that I am told are called capacitors. Visually, the board and each component appeared to be identical to the state it was in when I unboxed it.

I reseated it all, one piece at a time. Same result. A blink, then nothing, not even spinning fans. I tried with and without the graphics card connected, moved my RAM to other slots, and tried with and without the m.2 drive installed. I got the exact same result each time. One blink, then nothing, and I had to entirely disconnect the power supply and plug it in again after 15 seconds or so to even get another blink.

I went to my local electronics superstore (Fry's), bought a power supply tester, and when I plugged the power supply in, it spun up just fine while connected to the tester. Voltages seemed normal based on what I could look up online.

What am I doing wrong? This is my first build, and I would rather not send my motherboard or any of these other expensive pieces back, but it seems like the only component I didn't buy brand new is failing me here..

Thanks in advance for any help, and please feel free to be blunt with likely causes and solutions.
 

PC Tailor

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Jun 29, 2017
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Please post your entire system specification including PSU make and model.

bought a power supply tester,
Just be wary with some of these, they will often tell you if a power supply is delivering an amount of power, but not necessarily how stable or if the power supply is functioning the way it should - so they can give false positives. The best way to test a PSU is to simply get another working one.

First perform all the steps in this guide thoroughly: Perform These Steps

If the guide above doesn't solve the issue (and after we see the system spec), personally I would just say return the MB, It's always one of the dangers of refurbished electronics!
 
May 14, 2019
3
0
10
Best answers
0
Please post your entire system specification including PSU make and model.

Just be wary with some of these, they will often tell you if a power supply is delivering an amount of power, but not necessarily how stable or if the power supply is functioning the way it should - so they can give false positives. The best way to test a PSU is to simply get another working one.

First perform all the steps in this guide thoroughly: Perform These Steps

If the guide above doesn't solve the issue (and after we see the system spec), personally I would just say return the MB, It's always one of the dangers of refurbished electronics!
Parts list is right here. I copied it directly from my Amazon Orders page to be sure I didn't miss anything.

WD Blue 3D NAND 500GB PC SSD - SATA III 6 Gb/s, M.2 2280 - WDS500G2B0B

V-Color Skywalker Series 16GB (2 x 8GB) DDR4 DRAM 3200MHz (PC4-25600) CL16 1.35V Desktop Memory Model Silver (TA48G32S816SK)

AMD Ryzen 7 2700 Processor with Wraith Spire LED Cooler - YD2700BBAFBOX

XFX Radeon RX 580 GTS Black Edition 1425MHz OC+, 8GB GDDR5, VR Ready, Dual BIOS, 3xDP HDMI DVI, AMD Graphics Card (RX-580P8DBD6)

Noctua NH-U12S SE-AM4 Premium-Grade 120mm Tower CPU Cooler for AMD AM4

GIGABYTE X470 AORUS GAMING 5 WIFI (AMD Ryzen AM4/ X470/ USB 3.1 Gen 2 Type A, Type C/ ATX/ DDR4/ Intel Wave 2 WIFI/ M.2/ HDMI/ Motherboard) (Renewed)

Sold by: IDYIASHOP EXPRESS

Fractal Design FD-CA-Focus-GY-W Focus G ATX Mid Tower Computer Case Gunmetal Gray

I read through the guide, and I can identify two things I may not have checked.

1.) I may have installed an extra standoff in a micro ATX position and left it there, because I know I put one in the wrong spot initially. I believe I removed it, but I could be wrong.

2.) I may have gotten some thermal paste smudged in a place where it shouldn't be at some point while reseating things.

When I eyeballed the processor after disassembling everything, I didn't see any paste on the underside or bent pins, but i recognize that I wouldn't no what "damage" looked like beyond that sort of thing.
 
May 14, 2019
3
0
10
Best answers
0
Parts list is right here. I copied it directly from my Amazon Orders page to be sure I didn't miss anything.

WD Blue 3D NAND 500GB PC SSD - SATA III 6 Gb/s, M.2 2280 - WDS500G2B0B

V-Color Skywalker Series 16GB (2 x 8GB) DDR4 DRAM 3200MHz (PC4-25600) CL16 1.35V Desktop Memory Model Silver (TA48G32S816SK)

AMD Ryzen 7 2700 Processor with Wraith Spire LED Cooler - YD2700BBAFBOX

XFX Radeon RX 580 GTS Black Edition 1425MHz OC+, 8GB GDDR5, VR Ready, Dual BIOS, 3xDP HDMI DVI, AMD Graphics Card (RX-580P8DBD6)

Noctua NH-U12S SE-AM4 Premium-Grade 120mm Tower CPU Cooler for AMD AM4
GIGABYTE X470 AORUS GAMING 5 WIFI (AMD Ryzen AM4/ X470/ USB 3.1 Gen 2 Type A, Type C/ ATX/ DDR4/ Intel Wave 2 WIFI/ M.2/ HDMI/ Motherboard) (Renewed)
Sold by: IDYIASHOP EXPRESS

Fractal Design FD-CA-Focus-GY-W Focus G ATX Mid Tower Computer Case Gunmetal Gray

I read through the guide, and I can identify two things I may not have checked.

1.) I may have installed an extra standoff in a micro ATX position and left it there, because I know I put one in the wrong spot initially. I believe I removed it, but I could be wrong.

2.) I may have gotten some thermal paste smudged in a place where it shouldn't be at some point while reseating things.

When I eyeballed the processor after disassembling everything, I didn't see any paste on the underside or bent pins, but i recognize that I wouldn't no what "damage" looked like beyond that sort of thing.
Addendum: Forgot to add the power supply. This is it, but I bought it at Fry's. Still brand new though. https://www.amazon.com/Enermax-REVOLUTION-Certified-Semi-Modular-ERX750AWT/dp/B01CY3AP4Q
 

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