Question My keyboard isn’t working

Jun 5, 2024
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Hey there,

If it's new then just RMA it.

Does it come with management software? If so, try uninstalling it and see if letting Windows manage it makes any difference.
I’m not sure if it came with a management software, but all the keys stopped working now so I’m not able to get past the log in page to check if it did. Is there another way to fix it other than RMA?