Hi, my friend recently upgraded his computer his specs are as follows:
- I7-14700k
- MSI Z790 Pro WiFi DDR4
- Vengeance 16gb ram x2 3600mhz
- Power supply Corsair 750 E-gold
- I7-14700k
- MSI Z790 Pro WiFi DDR4
- Vengeance 16gb ram x2 3600mhz
- Power supply Corsair 750 E-gold
- 1 TB NVME SSD
Since his MOBO does not support his CPU right out of the box, he tried to flash the BIOS with a new update. After 8 hours of trying and retrying, he could not get the BIOS to update. The red light on the MOBO flashes momentarily and then stays on. He waited about 10 minutes and still nothing (the light is supposed to turn off when finished). There is no display on his monitor at all. In the official documentation, it states that a user should plug in only the CPU and ATX (Not needing the CPU or RAM to be plugged in either) power cables and then proceed with the BIOS update, this still did not work. I suspected that he could have installed the wrong BIOS update on his flash drive as there is a DDR4 and DDR5 version, and to no one's surprise, the issue still wasn't resolved. His flash drive is formatted correctly to FAT322 as well. I have exhaustingly helped him, racked my brain for any issues and I've come to the conclusion that either the MOBO or CPU was damaged during shipping. Maybe it wasn't and we are just doing something incorrect but I'm here now asking for your help. Ask me any questions, and I will try to get to them in a timely manner. Thank you.
Since his MOBO does not support his CPU right out of the box, he tried to flash the BIOS with a new update. After 8 hours of trying and retrying, he could not get the BIOS to update. The red light on the MOBO flashes momentarily and then stays on. He waited about 10 minutes and still nothing (the light is supposed to turn off when finished). There is no display on his monitor at all. In the official documentation, it states that a user should plug in only the CPU and ATX (Not needing the CPU or RAM to be plugged in either) power cables and then proceed with the BIOS update, this still did not work. I suspected that he could have installed the wrong BIOS update on his flash drive as there is a DDR4 and DDR5 version, and to no one's surprise, the issue still wasn't resolved. His flash drive is formatted correctly to FAT322 as well. I have exhaustingly helped him, racked my brain for any issues and I've come to the conclusion that either the MOBO or CPU was damaged during shipping. Maybe it wasn't and we are just doing something incorrect but I'm here now asking for your help. Ask me any questions, and I will try to get to them in a timely manner. Thank you.