- May 9, 2020
- 17
- 0
- 4,510
My Specs:
Sapphire Radeon RX 5700 XT PULSE 8GB
AMD Ryzen 5 3600X
16GB RAM (2 8gb sticks)
MSI B450 Tomahawk Max
RM750x 750 Watt 80 PLUS® Gold Certified Fully Modular PSU
I have 2 monitors connected to my PC.
Up until a few days ago, everything was working normally. I'd power up my PC, both monitors would turn on at the same time, and I'd go about my business.
One day I was just browsing YouTube when my main monitor suddenly turned to black. It didn't shut down, it just turned black, like watching a black video. The screen came back after a minute or so. While weird, I thought nothing of it. After a couple of hours, I turned the PC off and went to sleep.
But the very next day, when I powered up my PC, only my main monitor turned on.
I tried tinkering with the display settings, but nothing. It was like my second monitor wasn't even connected.
In a desperate attempt, I restarted the system and what do you know, everything went back to normal.
But the second monitor not turning on isn't the only problem.
I found out that every time I turn the PC on from shutdown, the whole system goes in a weird "state".
While in that state, a few strange things happen.
1) As mentioned, the second monitor doesn't turn on.
2) The sleep option (above shutdown and restart) is not there.
3) When I go to the advanced display settings, the refresh rate is shown to be 1.000 Hz, and I don't have the option to change it.
Image: View: https://imgur.com/a/sD53HFd
4) The AMD Adrenaline Software is gone from the right click menu.
5) When I try to open the AMD Adrenaline Software, I get an error. I think this might be the best lead.
Image: View: https://imgur.com/a/QQ7kCw9
The AMD Software opens just fine when the PC is in its normal state.
I tried mixing and matching my monitors. I tried a single monitor setup. The system continues to go in that state. I'm pretty sure the issue isn't monitor related.
I tried turning off the pc, then I turned off the power supply. The PC booted normally the first time, with no problems and both monitors turning on. I thought I fixed the problem, but then I turned the PC off and on, and the issue reappeared.
So, basically, the only ways to get my PC to work normally is to either
A) Turn it on and immediately restart, or
B) Turn off the power supply after every shutdown.
If I had to guess, I think that for whatever reason, when I turn on the PC, it goes into a state where it doesn't recognize the GPU drivers??? (which are all up to date, by the way)
Also, another problem that might not be related, but probably is, is that even when the PC runs in its normal state, I still get a black screen every few hours or so. I fix it by simply turning the monitor off and on again.
I have no idea what started causing all these problems all of a sudden, but I hope someone here does.
Sapphire Radeon RX 5700 XT PULSE 8GB
AMD Ryzen 5 3600X
16GB RAM (2 8gb sticks)
MSI B450 Tomahawk Max
RM750x 750 Watt 80 PLUS® Gold Certified Fully Modular PSU
I have 2 monitors connected to my PC.
Up until a few days ago, everything was working normally. I'd power up my PC, both monitors would turn on at the same time, and I'd go about my business.
One day I was just browsing YouTube when my main monitor suddenly turned to black. It didn't shut down, it just turned black, like watching a black video. The screen came back after a minute or so. While weird, I thought nothing of it. After a couple of hours, I turned the PC off and went to sleep.
But the very next day, when I powered up my PC, only my main monitor turned on.
I tried tinkering with the display settings, but nothing. It was like my second monitor wasn't even connected.
In a desperate attempt, I restarted the system and what do you know, everything went back to normal.
But the second monitor not turning on isn't the only problem.
I found out that every time I turn the PC on from shutdown, the whole system goes in a weird "state".
While in that state, a few strange things happen.
1) As mentioned, the second monitor doesn't turn on.
2) The sleep option (above shutdown and restart) is not there.
3) When I go to the advanced display settings, the refresh rate is shown to be 1.000 Hz, and I don't have the option to change it.
Image: View: https://imgur.com/a/sD53HFd
4) The AMD Adrenaline Software is gone from the right click menu.
5) When I try to open the AMD Adrenaline Software, I get an error. I think this might be the best lead.
Image: View: https://imgur.com/a/QQ7kCw9
The AMD Software opens just fine when the PC is in its normal state.
I tried mixing and matching my monitors. I tried a single monitor setup. The system continues to go in that state. I'm pretty sure the issue isn't monitor related.
I tried turning off the pc, then I turned off the power supply. The PC booted normally the first time, with no problems and both monitors turning on. I thought I fixed the problem, but then I turned the PC off and on, and the issue reappeared.
So, basically, the only ways to get my PC to work normally is to either
A) Turn it on and immediately restart, or
B) Turn off the power supply after every shutdown.
If I had to guess, I think that for whatever reason, when I turn on the PC, it goes into a state where it doesn't recognize the GPU drivers??? (which are all up to date, by the way)
Also, another problem that might not be related, but probably is, is that even when the PC runs in its normal state, I still get a black screen every few hours or so. I fix it by simply turning the monitor off and on again.
I have no idea what started causing all these problems all of a sudden, but I hope someone here does.
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