Question Networking Card MFR Lied: Is this common?

[gremlinkurst]

I purchased a Chinese-engineered / manufactured WiFi 6 / Bluetooth 5.1 card promising data transfer speeds up to 3,000 Mbps. The Bluetooth adapter is not backwards-compatible, and the Ethernet adapter allows only a maximum transfer rate of 100 Mbps (and no, I did not forget a zero!). Evidently, my new JLab earbuds predate Bluetooth 5.1 technology, because my computer cannot "see" them. "Everybody" knows that hardwired connections provide the fastest data transfer rates...under normal circumstances. My service provider graciously allows me to enjoy 250 Mbps transfer rates despite the fact I'm paying for a maximum of 200 Mbps. (I'm not concerned about upload speeds, only download transfer rates)

I'm not being coy omitting the name of the manufacturer; I'm not sure how Tom's views "manufacturer-bashing," so I "err" on the side of caution. I have communicated with the alien corporation, and have been assured that they won't be sending any replicants to suck my brains out. No, seriously: I have written to the manufacturer and have expressed the reasons for my dissatisfaction. As I communicated that I did not wish any specific sort of response, I do not expect any kind of remedy immediately forthcoming, only that they might acknowledge my profound disappointment.

Now, I've been a computer user since 1978 (in the military) and a PC user since 1984. I built my first desktop in 1990. I haven't encountered this sort of problem before, where a product's specifications were "fudged" so that it might generate higher sales figures. Have I just been fortunate, or is it common for manufacturers to lie about their products' capabilities? Since I've never had this problem before, I'd like to think that what I describe is the exception, and not a more common phenomenon.

 

[NightHawkRMX]

You should be okay mentioning the brand name. I would be curious as to what brand this item is.

Also can you link the card? There might be some fine print or caviats you missed.

I would not be suprised by a device advertising itself as supporting one speed but actually only supporting a slower speed. I have seen this many times, especially with cheap no name products.

 

[Ralston18]

Troubleshooting requires knowing make and model information.

What card are are you working with?

 

[gremlinkurst]

https://www.amazon.com/EDUP-LOVE-Bl...h+Adapter&qid=1626581266&s=electronics&sr=1-3

@ralston 18: I don't recall writing anywhere that I was requesting troubleshooting assistance, but I appreciate your...information. Did you, by any chance, miss the part where I stated some of my experience with computers? I have other qualifications as well: I studied many Computer Science courses, always scoring 100%, I was employed by a university to run a computer lab, have experience with three different mainframes, and have administered over fifty different operating systems between three different kernel types. I reiterate that I've been building personal computers since 1990, but I started out with microcomputers, "graduating" later to full-form-factor ATX designs. I was also first Microsoft MCSE certified in Networking in 2003, having been using LAN networking technology—and administering it—since before CERN published the first public website (that's before there was an internet, in case you missed it by accident of birth).

The short version of my question—which NightHawlRMX understood—is, "Is it common for manufacturers to lie about product capabilities?"

Nowhere in the information at my immediate disposal did it state that the Ethernet adapter was capable of data transfer speeds of only 100 Mbps. Anybody who knows anything about network security knows that a hardline connection is far more secure than a wireless connection. Also, according to US federal laws and FCC regulations, ANY communications conducted by wireless means are deemed "public boroadcats," and as such are not protected under privacy laws. ATTENTION CELL PHONE USERS: This means you, too! So, I do what I can, take whatever measures that I must, to ensure my personal security...but a hundred megabits per frigging second? You can't even stream VIDEO at that kind of throttled bandwidth when you're downloading a Steam game!

At any rate, please let me make myself more clear: Didn't need help figuring out any problem; I just wanted to know if it's common practice for manufacturers to be so damned shortsighted to mislead their customers. I haven't experienced this before, so from now on I'm going back to CISCO , Linksys, and Motorola for my wireless hardware needs so it doesn't happen again. I have never been disappointed by these manufacturers.

P.S.: It took only five minutes to install, and yes, I attached the cable to the motherboard in the appropriate receptacle; there's one more such slot open, too.

 

[DSzymborski]

- It's common for shady off-brands to outright lie about their products.

- There are no rules, either written or unwritten, that posters here may only comment upon or reply to things under conditions set by the person who started the thread. As such, if your response in such instances continues to be hostile, you may quickly find yourself unable to respond at all.