Archived from groups: alt.sys.pc-clone.dell (
More info?)
Every few years, the topic of feet comes up, and people argue about it like
it's the Constitution.
At any hardware store, you can find a wide selection of fashion forward feet
that will look just lovely on a new Dell computer. For pennies.
Rocky
"joe_tide" <joetide@nowhere.com> wrote in message
news:10795jehvuhl426@corp.supernews.com...
> Tom,
>
> I have two 8300's. Feet in the back - no feet in the front. Holes for
them,
> but they don't have them.
>
> If Stew says they don't come with them, you can take that to the bank.
>
> "Thomas G. Marshall"
<tgm2tothe10thpower@replacetextwithnumber.hotmail.com>
> wrote in message news:ic0dc.1328$QQ6.90@nwrdny02.gnilink.net...
> >
> > "S.Lewis" <stew1960@nospam.bellsouth.net> wrote in message
> > news:bUVcc.8$951.5@bignews3.bellsouth.net...
> > >
> > > "Thomas G. Marshall"
> > <tgm2tothe10thpower@replacetextwithnumber.hotmail.com>
> > > wrote in message news:VTUcc.9655$1y1.2087@nwrdny03.gnilink.net...
> > > >
> > > > My brand new Dimension 8300 [from the business division] has
> > medium-heavy
> > > > scratches on the left panel along the edge on the back.
> > > >
> > > > Like if someone place the system on its left side on a gravely
> surface,
> > > > lifted the front up 6 inches so that only the back left edge was
> > touching,
> > > > and dragged it forward maybe a foot or 2.
> > > >
> > > > Also, when I looked underneath to see why it was wobly, two of the
> round
> > > > little plastic feet were missing.
> > > >
> > > > 1. How can I tell if I was shipped a refurb by mistake (is that even
> > > > likely?????) What do you think?
> > > >
> > > > 2. What is the best way to handle the situation: Call dell, email
> dell,
> > or
> > > > try to "chat" with one online using that IM-esque interface they
have?
> > > >
> > > > Thanks,
> > > >
> > > > Thomas
> > > >
> > > >
> > >
> > > Call and exchange it. Period. There are only two "foot pads" on those
> > > machines. I recall that topic coming up back in the Dimension
4400-4500
> > > days, so that is normal.
> >
> > But there are two little round holes for missing feet---it was /meant/
to
> > have them I think. As if they one day said: we're going to cut costs
and
> > produce only half as many feet as needed, so put them in the back.
> >
> >
> >
> >
> > >
> > > The scratches are unacceptable and suggest rough handling somewhere.
> > Don't
> > > guess what that might've been. Have them ship you a replacement tower
> > > (only) and keep everything else if the external stuff is fine.
> >
> > {sigh}. Can I wait until the replacement one arrives before shipping
this
> > one out I wonder?
> >
> >
> >
> > >
> > > Call customer service, I'd think. You could try e-mail, but just be
> aware
> > > you have 30 days from your INVOICE date to return it.
> >
> > Key point. Thanks!
> >
> > > Also, be sure that
> > > Dell picks up the shipping charge.
> > >
> > > Good luck.
> > >
> > > Stew
> > >
> > >
> >
> >
>
>