Question New memory does not work properly on 3200mhz

[Paquette]

I just bought a pair of g.skill aegis ddr4 3200mhz ram sticks. It seems like when i put them on 3200mhz they give back hardwere error but if i put it down to 2133mhz they dont give hardware error back. Could it be that one of the sticks is faulty?

 

[rgd1101]

in 1 kit or 2 individual stick?

 

[kanewolf]

I just bought a pair of g.skill aegis ddr4 3200mhz ram sticks. It seems like when i put them on 3200mhz they give back hardwere error but if i put it down to 2133mhz they dont give hardware error back. Could it be that one of the sticks is faulty?

Possible. How are you "putting them on 3200mhz" ???

 

[Paquette]

Possible. How are you "putting them on 3200mhz" ???

From the bios like it did with the 16gb pair of g.skill and they had no issue

 

[Paquette]

in 1 kit or 2 individual stick?

Kit so they r the same not different

 

[kanewolf]

From the bios like it did with the 16gb pair of g.skill and they had no issue

In the BIOS, meaning enabling a DOCP or XMP profile OR by manually setting things?

 

[Paquette]

In the BIOS, meaning enabling a DOCP or XMP profile OR by manually setting things?

Manually scrolled through it and set it on 3200mhz like usually

 

[kanewolf]

Manually scrolled through it and set it on 3200mhz like usually

Did you manually adjust the voltage and other parameters? That is the benefit of using XMP/DOCP for higher memory speeds those other parameters get adjusted also.

 

[Paquette]

Did you manually adjust the voltage and other parameters? That is the benefit of using XMP/DOCP for higher memory speeds those other parameters get adjusted also.

Nope did not touch any of that i did some testing with Windows memory test anything under 3200mhz doesn’t give error back in the first 20% if i set it to 3200 it gives error

 

[kanewolf]

Nope did not touch any of that i did some testing with Windows memory test anything under 3200mhz doesn’t give error back in the first 20% if i set it to 3200 it gives error

I would recommend using the XMP (Intel) or DOCP (AMD) option in your BIOS rather than blindly changing the memory frequency.

 

[Paquette]

I would recommend using the XMP (Intel) or DOCP (AMD) option in your BIOS rather than blindly changing the memory frequency

I tried A-XMP profile 1 which also gave back error very quickly in Windows memory test

 

[Paquette]

I tried A-XMP profile 1 which also gave back error very quickly in Windows memory test

Same with profile 2

 

[kanewolf]

I tried A-XMP profile 1 which also gave back error very quickly in Windows memory test

I would always recommend using MEMTEST86.
You will probably have to use CPU-Z to look at the parameters of the memory.
But it could be your BIOS. Have you verified that you have the most current BIOS?
Since you haven't listed your motherboard, what board and CPU are we talking about ?

 

[Paquette]

I would always recommend using MEMTEST86.
You will probably have to use CPU-Z to look at the parameters of the memory.
But it could be your BIOS. Have you verified that you have the most current BIOS?
Since you haven't listed your motherboard, what board and CPU are we talking about ?

Msi b550m pro and ryzen 5 5600x

 

[kanewolf]

Msi b550m pro and ryzen 5 5600x

What BIOS version do you have ? There have been quite a few releases. https://www.msi.com/Motherboard/B550M-PRO/support

 

[Paquette]

What BIOS version do you have ? There have been quite a few releases. https://www.msi.com/Motherboard/B550M-PRO/support

Yes i have seen them i have 2022 version i will update to 2024 real quick

 

[Paquette]

Yes i have seen them i have 2022 version i will update to 2024 real quick

One bios updated later do i try A-XMP profile 1 and 2 again and run windows memory diagnostics?

 

[Paquette]

One bios updated later do i try A-XMP profile 1 and 2 again and run windows memory diagnostics?

That did not work so now I should get cpu z and memtest ig

 

[Paquette]

Will the free version of memtest86 be enough?

 

[kanewolf]

Will the free version of memtest86 be enough?

Yes. If you do have an error, then you will have to send both DIMMs back to the manufacturer.

 

[Paquette]

Yes. If you do have an error, then you will have to send both DIMMs back to the manufacturer.

i will test them hope it is the ram and not the slots but my 2x8gb ram sticks worked fine so hopefully it is the ram

 

[Paquette]

Also should i test with 1 ram both slots and and do the same with the other stick as well. Or do i test both slots with both sticks and run the test 4 times?

 

[kanewolf]

Also should i test with 1 ram both slots and and do the same with the other stick as well. Or do i test both slots with both sticks and run the test 4 times?

Start with both. I would do a baseline at default timing. Make sure it passes there. Then with XMP enabled. If it fails XMP, then take out one DIMM and try it. If that passes then swap the DIMMs and test.

 

[Paquette]

Start with both. I would do a baseline at default timing. Make sure it passes there. Then with XMP enabled. If it fails XMP, then take out one DIMM and try it. If that passes then swap the DIMMs and test.

How do i set it to default ig it was 2133 mhz but not sure

 

[Paquette]

should i stop the test cuz i am pretty sure it is not on default mhz and i have taken out 1 stick before starting it