Question New Motherboard Seems To Destroy RAM

May 9, 2023
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I'm building a new desktop rig for photo editing. Because memory is key, I picked a motherboard that takes up to 128GB.

BIOS / UEFI Version 6.05
ME Firmware - 16.1.25.2091
CPU - Intel Core i9-13900K 3 GHz 24-Core LGA 1700 Processor
CPU Fan - ARCTIC Liquid Freezer II 420
Motherboard - ASRock Z790 PG RIPTIDE
RAM - G.SKILL Trident Z5 RGB Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6400 (PC5 51200)
SSD - 2x Samsung 2TB 980 PRO PCIe 4.0 x4 M.2 Internal SSD
GPU - Using the onboard graphics - no dedicated graphic card.
PSU - EVGA SuperNOVA 1300 GT, 80 Plus Gold 1300W, Fully Modular
Chassis -Fractal Design Meshify 2 XL Black ATX
OS - Windows 11

Motherboard - ASRock Z790 Riptide - https://www.newegg.com/p/N82E16813162086?Item=N82E16813162086

Memory G.Skil Trident Z5 - https://www.newegg.com/g-skill-64gb/p/N82E16820374432?Item=N82E16820374432

The memory is on ASRock's approved hardware list. I installed 2 sticks of 32GB for a total of 64GB in two of four slots that ASRock recommended.

Computer ran fine for two days then starting throwing blue screens. As first I thought it was drivers. But eventually ran MemTest86 and the memory threw 1,000 errors before quitting. Removed one stick (from the second slot) and the test passes. Put the other stick in the first slot and it failed. So it was clear to me that one of the sticks was bad.

Ordered a new set of memory and installed it as before (2 sticks of 32GB for 64GB). Passed memtest86. Two days later same thing, second slot stick died. Now I'm thinking at the motherboard slot is the problem.

But I could still run 32GB in the first slot so I'm still able to get work done.

Last night the 32GB stick in the first slot (the slot that had never failed) dies - huge number of errors.

I'm out of ideas. I have 1 stick of 32GB left. I'm not an overclocker and the memory settings are set for auto. Not sure what tests I should even be running.

Any ideas of what I can check to see if the motherboard is just pushing too much voltage to the RAM slots? Other ideas?
 
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Welcome to the forums, newcomer!

I installed 2 sticks of 32GB for a total of 64GB in two of four slots that ASRock recommended.
Slots A2 and B2?

BIOS version for your motherboard at this moment of time? Speaking of BIOS can you remain there indefinitely?

On second thoughts, please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
 
Welcome to the forums, newcomer!

I installed 2 sticks of 32GB for a total of 64GB in two of four slots that ASRock recommended.
Slots A2 and B2?

BIOS version for your motherboard at this moment of time? Speaking of BIOS can you remain there indefinitely?

On second thoughts, please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

Updated the original question to provide more build info. I'm on the latest BIOS.
 
I'm building a new desktop rig for photo editing. Because memory is key, I picked a motherboard that takes up to 128GB.

BIOS / UEFI Version 6.05
ME Firmware - 16.1.25.2091
CPU - Intel Core i9-13900K 3 GHz 24-Core LGA 1700 Processor
CPU Fan - ARCTIC Liquid Freezer II 420
Motherboard - ASRock Z790 PG RIPTIDE
RAM - G.SKILL Trident Z5 RGB Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6400 (PC5 51200)
SSD - 2x Samsung 2TB 980 PRO PCIe 4.0 x4 M.2 Internal SSD
GPU - Using the onboard graphics - no dedicated graphic card.
PSU - EVGA SuperNOVA 1300 GT, 80 Plus Gold 1300W, Fully Modular
Chassis -Fractal Design Meshify 2 XL Black ATX
OS - Windows 11

Motherboard - ASRock Z790 Riptide - https://www.newegg.com/p/N82E16813162086?Item=N82E16813162086

Memory G.Skil Trident Z5 - https://www.newegg.com/g-skill-64gb/p/N82E16820374432?Item=N82E16820374432

The memory is on ASRock's approved hardware list. I installed 2 sticks of 32GB for a total of 64GB in two of four slots that ASRock recommended.

Computer ran fine for two days then starting throwing blue screens. As first I thought it was drivers. But eventually ran MemTest86 and the memory threw 1,000 errors before quitting. Removed one stick (from the second slot) and the test passes. Put the other stick in the first slot and it failed. So it was clear to me that one of the sticks was bad.

Ordered a new set of memory and installed it as before (2 sticks of 32GB for 64GB). Passed memtest86. Two days later same thing, second slot stick died. Now I'm thinking at the motherboard slot is the problem.

But I could still run 32GB in the first slot so I'm still able to get work done.

Last night the 32GB stick in the first slot (the slot that had never failed) dies - huge number of errors.

I'm out of ideas. I have 1 stick of 32GB left. I'm not an overclocker and the memory settings are set for auto. Not sure what tests I should even be running.

Any ideas of what I can check to see if the motherboard is just pushing too much voltage to the RAM slots? Other ideas?
I wouldn't know for sure but what voltage are the ram running at? it says 1.35v for that ram I have read ddr5 is supposed to be 1.1 volt.

if I set my ram in XMP mode it auto sets the voltage to 1.35v But my motherboard also adds a little extra mv, when I check the ram voltage it's actually at 1.368v -1.372v not 1.350v.

I have to set the voltage manually to 1.340v for it to get 1.352v I have read 1.4v is safest max voltage for ddr4 but some people do go higher.

Not sure if ddr5 is more voltage sensitive than ddr4, because its rated lower voltage ram 1.0 -1.1v I think, so maybe the motherboard might be overvolting the ram a little more than the 1.35v its rated to and the RAM can't handle it long term?

you would have to check in the BIOS to see what the true voltage its getting or you could use something like AIDA64 that shows you all the relevant voltages in real time, that might help you find out if anything wonky is going on with the motherboard.
 
Last edited by a moderator:
Ok,

I've replaced the motherboard with the same model and installed the sole remaining 32GB stick in slot 4 (as recommended by the motherboard manufacturer)

It passes MemTest86 - which means nothing because all the other sticks passed the test before they died.

Because the working theory is that the motherboard was frying the previous sticks, I include this screenshot from CPUID-HW

I don't really know to determine if these results are safe for the RAM stick. Can anyone offer an opinion?

Here's a link to the spec sheet for the stick - https://www.gskill.com/specification/165/374/1665644571/F5-6400J3239G32GX2-TZ5RS-Specification

memory.jpg
 
What 1.4V DDR5 ram ! lol man they are pushing that ram right out of the box lol

I'm not an expert but I know the jedec rating for DDR5 is 1.0-1.1v any company that push volts to 1.4v just to get extra sales and boast faster speed is milking it in my books lol

This just my personal opinion

I wouldn't use any ram that's rated higher than 1.35v even then I don't really like using it (but it is what it is)

personally I would send that stuff back and try and find a kit that max uses 1.35v and even more so if its DDR5

If you just want some nice fast ram (not the fastest) I would look for kits rated no higher than 1.35v

The lower the voltage the better (probs give you less problems in the long run) if you don't want that burning reminder the kit is over volt rated (out of jedec spec)

In real world use from my hands on experience with ram speed over the years, it more hype than real life noticeable/game changing gains even over jedec standard speeds.

I wouldn't be surprised if later loads of people start having issues with ddr5 at 1.4v because DDR5 is supposed to be low power ram rated at 1.0-1.1 officially

Not saying it will happen, but I am saying I wouldn't be surprised in the least.

If I'm honest when I went to my local computer shop to buy my ram upgrade the only DDR4 3200 32gig kits they had where all 1.35v which annoyed me a bit because I wanted 1.2v jedec rated kit.

I was even more annoyed when I was told this kit is just DDR4 2133 that's been Binned and tested to run at DDR4 3200 1.35volts then even more annoyed to find my motherboard was pumping in up to 1.375v lol

I should of realised that before I bought this ram really though, but I was kind of hoping it was real ddr3200 and the over volt was for tighter timings which I would of been happy with looser timings and set voltage to 1.2v

The kit I upgraded from was 16gig single rank DDR4 2400 and that would reach 3200 at 1.20v so If I wanted over clocked ram I might as well just kept my old ram installed and left that over clocked lol

It is what it is :/ so the saying goes, apparently.
 
Last edited by a moderator:
I've been having a terrible time w/ my new desktop build burning up memory sticks. You can read about it here.


Here's the build -

BIOS / UEFI Version 6.05
ME Firmware - 16.1.25.2091
CPU - Intel Core i9-13900K 3 GHz 24-Core LGA 1700 Processor
CPU Fan - ARCTIC Liquid Freezer II 420
Motherboard - ASRock Z790 PG RIPTIDE
RAM - G.SKILL Trident Z5 RGB Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6400 (PC5 51200)
SSD - 2x Samsung 2TB 980 PRO PCIe 4.0 x4 M.2 Internal SSD
GPU - Using the onboard graphics - no dedicated graphic card.
PSU - EVGA SuperNOVA 1300 GT, 80 Plus Gold 1300W, Fully Modular
Chassis -Fractal Design Meshify 2 XL Black ATX
OS - Windows 11

I've replaced the motherboard with the same model and installed the sole remaining 32GB stick in slot 4 (as recommended by the motherboard manufacturer)

It passes MemTest86 - which means nothing because all the other sticks passed the test before they died.

Because the working theory is that the motherboard was frying the previous sticks, I include this screenshot from CPUID-HW

memory.jpg


I don't really know to determine if these results are safe for the RAM stick. Can anyone offer an opinion? Plus points if you can explain the value names because Google couldn't provide any clear answers.

Here's a link to the spec sheet for the stick - https://www.gskill.com/specification/165/374/1665644571/F5-6400J3239G32GX2-TZ5RS-Specification