Question Newly Build AMD Pc is NOT working properly.

[dreamer9t9]

Hello everyone,

Below is the old thread and i don't know, why i am not able to reply in that. So, posting another one.

[SOLVED] - NEED HELP - Newly built AMD pc NOT working properly

Hello Friends, I have build a new PC for Gaming Work need but its not working properly. Below are all the details point wise: HARDWARE: motherboard: MSI X370 Gaming Plus processor/cpu: AMD Ryzen 5 1600 ram: Kingston 8gb (ddr-IV 2400 MHz) graphic card: Nvidia 1050ti cabinet/smps: Cooler Master...

forums.tomshardware.com

My question: Someone suggested that the main reason is 400v SMPS which i currently have, and I should upgrade it to atleast 450v or 550v and it will resolve my problem.
I want to know, what you guys think of it before upgrading?

Please suggest.
Thank You

 

[Obakasama]

Have you configured Windows to create crash dumps? Those will help to identify the potential causes of the bluescreen crashes.

As the previous poster suggested, power issues are hard to identify. It could help.

Since you're using a Ryzen 5 1600 and on an x370 chipset motherboard, did you check the QVL for the RAM? The Ryzen 1000 series were very particular about RAM compatiblity. I would suggest finding out the precise RAM part you have and see if it matches the QVL for peace of mind (and to eliminate it as a potential cause as far as possible).

 

[dreamer9t9]

Have you configured Windows to create crash dumps? Those will help to identify the potential causes of the bluescreen crashes.

As the previous poster suggested, power issues are hard to identify. It could help.

Since you're using a Ryzen 5 1600 and on an x370 chipset motherboard, did you check the QVL for the RAM? The Ryzen 1000 series were very particular about RAM compatiblity. I would suggest finding out the precise RAM part you have and see if it matches the QVL for peace of mind (and to eliminate it as a potential cause as far as possible).

Thanks for your reply mate.
I dont have depth knowledge about these and having hard time understanding.
But i will try my best to provide whatever you need to figure out the correct problem.

Please suggest me the process/tool about how to create Crash Dumps and Check Temp and QVL etc.

Thanks

 

[Obakasama]

Assuming Windows 10 as operating system. Check the following site for how to configure Windows to produce crash dumps. (While I can't read them there are forum members who can.)
https://www.thewindowsclub.com/configure-windows-create-dump-files-blue-screen

A piece of software like HWiNFO can help identify the RAM you have:
https://www.hwinfo.com/

I'll leave the following as a bookmark for access as we'll need the info after you've found out your RAM model:
https://www.msi.com/Motherboard/X370-GAMING-PLUS.html

 

[dreamer9t9]

Assuming Windows 10 as operating system. Check the following site for how to configure Windows to produce crash dumps. (While I can't read them there are forum members who can.)
https://www.thewindowsclub.com/configure-windows-create-dump-files-blue-screen

A piece of software like HWiNFO can help identify the RAM you have:
https://www.hwinfo.com/

I'll leave the following as a bookmark for access as we'll need the info after you've found out your RAM model:
https://www.msi.com/Motherboard/X370-GAMING-PLUS.html

Here is a dropbox link.
I have uploaded the Crashdump and Screenshot of the System softwares from you given tool.
https://www.dropbox.com/sh/fugojv7zf99np08/AACFh7Pnj8A8Fo7cf1VH1juea?dl=0

Let me know what do you think is the cause.
Thanks

 

[Obakasama]

Hopefully others will see the crash dump to help.

With HWiNFO, click on the little + sign next to Memory to see the RAM model you have. At least I'd be able to check for compatibility issues.

 

[dreamer9t9]

Hopefully others will see the crash dump to help.

With HWiNFO, click on the little + sign next to Memory to see the RAM model you have. At least I'd be able to check for compatibility issues.

Here is the image of RAM:
https://www.dropbox.com/s/je6p67ef56ry980/Capture3.JPG?dl=0

I hope anyone can check the Crash Dump as well soon.
Thanks

 

[Obakasama]

Bit disappointing. The RAM model doesn't seem to indicate any particular RAM (even Google search didn't return any results for it), and it doesn't show on the QVL for your motherboard. This doesn't mean it doesn't or can't work, just that it is not officially confirmed by the motherboard maker (and also assuming they keep the QVL up to date).

Let's try and at least eliminate faulty RAM as a probable cause. Download Memtest and let it run to see if it detects any faults.
https://www.memtest86.com/download.htm
Windows 10 has a built in RAM diagnostic tool - Windows Memory Diagnostic - but Memtest is more thorough.

 

[dreamer9t9]

Bit disappointing. The RAM model doesn't seem to indicate any particular RAM (even Google search didn't return any results for it), and it doesn't show on the QVL for your motherboard. This doesn't mean it doesn't or can't work, just that it is not officially confirmed by the motherboard maker (and also assuming they keep the QVL up to date).

Let's try and at least eliminate faulty RAM as a probable cause. Download Memtest and let it run to see if it detects any faults.
https://www.memtest86.com/download.htm
Windows 10 has a built in RAM diagnostic tool - Windows Memory Diagnostic - but Memtest is more thorough.

Oh!
While i check the RAM for fault.
Can you please suggest the right choice of RAM based on my configuration?
Thanks

 

[dreamer9t9]

One more thing,

I am planning to upgrade the SMPS as well. And for sure, i will check about these problems too.
So, please guide me which one SMPS/PSU i should upgrade based on my spec?
MWE 450 or 550 bronze ?

Thanks

 

[Obakasama]

For RAM compatibility: https://www.msi.com/Motherboard/support/X370-GAMING-PLUS#support-mem-12
The Ryzen 1000 series were more particular about the RAM it could work with. I believe things have improved since its initial launch, but I would still go with that list to be on the safe side.

PSUs aren't a strong point for me, but there is a tier list over at the Linus Tech Tips forum: https://linustechtips.com/main/topic/1045610-new-psu-tier-list/
Focus on the quality rather than just the wattage. A good quality PSU can last a very long time.

 

[TJ Hooker]

Run userbenchmark and post link to results. https://www.userbenchmark.com/

Did you do a clean install of windows for this build? Please report max CPU/GPU temps under load. Use Ryzen Master for CPU temps, for GPU temps can use GPU-Z, MSI Afterburner, etc.

 

[dreamer9t9]

For RAM compatibility: https://www.msi.com/Motherboard/support/X370-GAMING-PLUS#support-mem-12
The Ryzen 1000 series were more particular about the RAM it could work with. I believe things have improved since its initial launch, but I would still go with that list to be on the safe side.

PSUs aren't a strong point for me, but there is a tier list over at the Linus Tech Tips forum: https://linustechtips.com/main/topic/1045610-new-psu-tier-list/
Focus on the quality rather than just the wattage. A good quality PSU can last a very long time.

Thanks for the PSU list.
They Cooler Master below 500 in Tier C category and 600 in Tier B category.

I am not sure, which on i should upgrade based on my specs. Please suggest any Cooler Master PSU.
Thanks

 

[TJ Hooker]

I am not sure, which on i should upgrade based on my specs. Please suggest any Cooler Master PSU.
Thanks

Why cooler master? What country are you in?

 

[dreamer9t9]

Why cooler master? What country are you in?

I am from India.
I bought Cooler Master cabinet with PC. So i can upgrade from Cooler Master only because the ststem is in warranty.

Please suggest from CM

 

[TJ Hooker]

I don't know much about Cooler Master PSUs, probably best off looking at the PSU Tier list posted above. Get something from Tier B or higher. Higher tiers will probably be more reliable and last longer.