Question Nvidia Control Panel crashes when changing Nvidia Color Settings ?

[rcsverige]

So last night I was playing Helldivers and I noticed my CPU was getting hotter and using more resources than usual. I later found out that the latest Nvidia driver was causing issues of high CPU usage so I needed to roll back the driver. Someone suggested I do a custom install rather than express so that I could do a clean install.
I did that and went into Nvidia Control Panel and it was crashing when changed my Nvidia Color Setting from default to my custom one (I dont actually remember if I had that on before or not but I am pretty sure that I did).

So I decided to do a DDU which I did and then downloaded the same roll back driver... It is still crashing but only when changing from default to the Nvidia Color Settings.

However, if I turn off HDR it doesn't crash.

I have never had nvidia control panel crash on me before so I don't know what is going on. I even uninstalled MSI Afterburner and River Tuner and performed another DDU but the issue still persists. I have run Nvidia Control Panel as admin and it still crashes... when I change any other Nvidia settings it doesnt crash. I dont know what to do at this point. Can anyone help?

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full

Do manual driver installs with drivers that are directly downloaded from the applicable manufacturer's websites.

Download, reinstall, and reconfigure.

No third party tools or installers.

 

[rcsverige]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full

Do manual driver installs with drivers that are directly downloaded from the applicable manufacturer's websites.

Download, reinstall, and reconfigure.

No third party tools or installers.

Windows 10 64 bit

-ASUS RTX 3060 12gb OC V2 (less than a year old)
-ASUS Prime B550m-a (2½ - 3 years old)
-Corsair Vengeance 3200mh 16gb DDR4 (2½ - 3 years old)
-Ryzen 7 5800x3D (less than a year old)
-Corsair RM650x (650w) (2 ½ - 3 years old)
-Samsung EVO 870 1tb (less than a year old)

I did manual driver installs 3 times... Its seems that everything else is fine with Nvidia Control Panel except for when I try to change to the custom Nvidia Color Settings for desktop... it only works when I have HDR disabled on OS.
I ran a test on many games and everything seems fine but I guess it is just the Nvidia Control Panel.

 

[Ralston18]

Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events being captured with respect to Nvidia Control Panel, GPU drivers, or even the monitor.

Or any other log entries just before or at the time of the crashes.

Regarding that Corsair 650w PSU: history of heavy gaming use - correct?

The PSU may be at or nearing its' designed in EOL (End of Life) and starting to falter and fail when higher wattage is demanded.

 

[rcsverige]

What? Why would higher wattage be applied when using Nvidia Control Panel?
None of my games crash or have ever crashed in that past 12 months or so.. and I only play for around 3-5 hours a day. Im not sure if that is really accurate.... It is specific to Nvidia Control Panel and NVC only crashes when I have HDR enabled on my PC and try to change the custom nvidia color settings for desktop... If I turn of HDR, then change the color settings, then turn back on HDR, its fine.

I received a Event Id: 7023 GameInput Service
and on reliability I just have a Nvidia Control Panel Application crash with a nvcplui.exe

 

[rcsverige]

Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events being captured with respect to Nvidia Control Panel, GPU drivers, or even the monitor.

Or any other log entries just before or at the time of the crashes.

Regarding that Corsair 650w PSU: history of heavy gaming use - correct?

The PSU may be at or nearing its' designed in EOL (End of Life) and starting to falter and fail when higher wattage is demanded.

Hey I decided to just check my PSU. What you said took me off guard so I began to wonder if there was a problem actually that I was unaware of. I have logged files in HWinfo65, not under load, and nothing the rails are within acceptable ranges. However I am going to run a load test to see what happens. Would it be ok if you take a look at the excel file or maybe point out some key categories to look at? So far I have been using chatgpt to help determine which categories I should be looking at to determine a potential faulty PSU (MB, GPU, CPU, and so on)... I am going to put it under load now and see what happens.

 

[Ralston18]

Do you have a multimeter and know how to use it? Or know someone who does?

FYI:

https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

Not a full test because the PSU is not under load. However, any voltages out of tolerance make the PSU suspect. Only one rail being out of tolerance can cause problems.

= == =

Also:

Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all connectors, cards, RAM, jumpers, and case connections are fully and firmly in place. Something could simply be loose. Reseat if unsure.

Use a bright flashlight to inspect for signs of damage: bare conductor showing, melted insulation, corrosion, pinched or kinked wires, blackened or browned areas, moisture, swollen components, loose or missing screws, cracks,

All of the above mostly as a matter of elimination.

This:

"It is specific to Nvidia Control Panel and NVC only crashes when I have HDR enabled on my PC"

As a matter of elimination run "dism" and "sfc /scannow" to target damaged or corrupted files.

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

= = = =

Make and model monitor(s)? Some monitors have their own drivers - check that as well.

Continue checking Reliability History/Monitor and Event Viewer. Watch for unknown or unexpected processes being launched at startup or perhaps being triggered via Task Scheduler.

If the Event Viewer logs are large, clear the logs so that any new entries will be readily apparent.

In Reliability History/Monitor look for crash related patterns in the timeline.

Overall, the above suggestions are primarily just more troubleshooting and diagnostic in nature.

Objective being to narrow down possible causes and/or discover more about the details of what is happening.