Question NVMe SSD does not initialize after turning off the PC ?

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snaroozhi

snaroozhi

Nov 3, 2024
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Hello, I purchased a Fanxiang S880 2tb SSD drive. I ran into a problem.

Problem:
I installed the B650M PRO AX v1.2 into the motherboard.2 - the disk is not displayed in the BIOS - as if the slot is empty. I tried different ways, then checked the SSD in another motherboard (Gigabyte A520m) - the disk was initialized and worked fine. Then I inserted the disk back into the slot of my motherboard and flashed the latest BIOS version (FB3d) via Quick Flash. After the firmware, the disk was displayed in the BIOS and in the Windows 11 system. But after turning off and turning on the computer, the SSD disappears again. Only resetting/flashing the BIOS helps.

I also checked in my Fanxiang S880 1tb board - it works flawlessly. I inserted another Fanxiang S880 2tb - the same initialization problem - the disk is not visible until you flash or reset the bios.

I checked the disk in both m2 slots - no changes
Both slots work through the CPU, there are no chipset slots on the board

I wrote to Gigabyte technical support - they didn't help in any way. They said at first that they had not tested such an SSD. After I threw them the "stuffing" of the disc, they said that a similar disc was Gloway YI Series YCT2TNVMe-M.2/80 - is in the list of supported devices. I.e. it should work

What could it be?

SSD Components:
Controller: Maxio MAP1602 (four-channel buffer-free controller for PCIe Gen4).
TLC Memory: LGLY256GWYCB1 chips (4 pcs.)

System:
Motherboard: B650M AORUS PRO AX (1.2)
BIOS Ver: FB3d - the latest from 10/20/24
CPU: AMD Ryzen 7 7700
GPU: GeForce RTX 4070 SUPER GAMING OC 12G
RAM: KingBank 2 x 32GB 6000 mhz
PSU: AMP GH 1000 W ATX 3.1 PCIe Gen 5.1
OS: Windows 11 24H2 26100.2161
 
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Welcome to the forums, newcomer!

After the firmware, the disk was displayed in the BIOS and in the Windows 11 system. But after turning off and turning on the computer, the SSD disappears again. Only resetting/flashing the BIOS helps.
You're advised to clear the CMOS like so;
Disconnect from the wall and display, then remove the CMOS battery from the board, press and hold down the power button for 30secs to drain any residual power on the board, then replace the CMOS battery after 30mins.

RAM: KingBank 2x32 6000 mhz
+
Fanxiang S880 2tb SSD drive
Just curious, where on Earth are you sourcing these parts from?
Might want to read through this reddit. Technically all NVMe's should drop in to the M.2 slot but if the drive is either of lackluster quality or the drive is faulty and incompatible with the BIOS microcode, then you might end up with the drive not operating as intended.

You might just need to RMA the drive.
 
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Lutfij said:
Welcome to the forums, newcomer!

After the firmware, the disk was displayed in the BIOS and in the Windows 11 system. But after turning off and turning on the computer, the SSD disappears again. Only resetting/flashing the BIOS helps.
You're advised to clear the CMOS like so;
Disconnect from the wall and display, then remove the CMOS battery from the board, press and hold down the power button for 30secs to drain any residual power on the board, then replace the CMOS battery after 30mins.

RAM: KingBank 2x32 6000 mhz
+
Fanxiang S880 2tb SSD drive
Just curious, where on Earth are you sourcing these parts from?
Might want to read through this reddit. Technically all NVMe's should drop in to the M.2 slot but if the drive is either of lackluster quality or the drive is faulty and incompatible with the BIOS microcode, then you might end up with the drive not operating as intended.

You might just need to RMA the drive.
Click to expand...
Greetings. Thank you so much for your reply and the link with the information.

I was pulling out the battery. Nothing changed after that. SSD works normally after BIOS reset. I have transferred files there, I can use them. But if you turn off the PC and turn it on again, the disk is not initialized by the system.

From this brand - Fangxiang - I already take the 5th drive, the previous 4 work fine (the earliest one is already a year old - it is installed in the system as the main drive). Therefore, it is a great surprise for me to encounter such a problem. I think it can be fixed at the BIOS firmware level.

I ordered the components from China. And not for the first time - there have never been any problems. KingBank is a great brand, Fangxiang has not failed before either. I also bought a KingBank KP200 Plus 512 gb for $ 30 - it works great, the filling is completely from SKhynix: both the controller and memory chips. I took a replacement for my Samsung 980 pro.

https://imgur.com/a/GdEYVdP
 
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Lutfij said:
Welcome to the forums, newcomer!

After the firmware, the disk was displayed in the BIOS and in the Windows 11 system. But after turning off and turning on the computer, the SSD disappears again. Only resetting/flashing the BIOS helps.
You're advised to clear the CMOS like so;
Disconnect from the wall and display, then remove the CMOS battery from the board, press and hold down the power button for 30secs to drain any residual power on the board, then replace the CMOS battery after 30mins.

RAM: KingBank 2x32 6000 mhz
+
Fanxiang S880 2tb SSD drive
Just curious, where on Earth are you sourcing these parts from?
Might want to read through this reddit. Technically all NVMe's should drop in to the M.2 slot but if the drive is either of lackluster quality or the drive is faulty and incompatible with the BIOS microcode, then you might end up with the drive not operating as intended.

You might just need to RMA the drive.
Click to expand...
At the moment, there is a hypothesis that it's about the firmware of the SSD. I found a person who has a PC with a 1in1 filling like mine, but his disk is Fanxiang S880R 2tb - everything works fine.

On the product page on AliExpress, the description states:

"Notice:
1.S880R is just a number to distinguish S880. They are essentially the same product, but the chip version of S880R is never and S880R has heatsink. Their outer packaging is the same.
2.The S880R product received by the buyer has already installed the heatsink. If the buyer does not need to use the heatsink,he can use a screwdriver to unscrew the screws and remove the heatsink."

It turns out that the controller firmware has been updated in the S880R. Also, in reviews on the Internet on screenshots from the program CrystalDiskInfo, the firmware version differs from mine.

I am writing to the Chinese with a request to send the firmware files and instructions.

https://imgur.com/a/B35yQgp
View: https://imgur.com/a/B35yQgp
 
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Lutfij said:
Welcome to the forums, newcomer!

After the firmware, the disk was displayed in the BIOS and in the Windows 11 system. But after turning off and turning on the computer, the SSD disappears again. Only resetting/flashing the BIOS helps.
You're advised to clear the CMOS like so;
Disconnect from the wall and display, then remove the CMOS battery from the board, press and hold down the power button for 30secs to drain any residual power on the board, then replace the CMOS battery after 30mins.

RAM: KingBank 2x32 6000 mhz
+
Fanxiang S880 2tb SSD drive
Just curious, where on Earth are you sourcing these parts from?
Might want to read through this reddit. Technically all NVMe's should drop in to the M.2 slot but if the drive is either of lackluster quality or the drive is faulty and incompatible with the BIOS microcode, then you might end up with the drive not operating as intended.

You might just need to RMA the drive.
Click to expand...
Hi
Now I am 90% sure that the problem is in the firmware. Is it possible to read the firmware image from a working ssd disk so that I can flash this image into my disk?
 
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SmokedCheese said:
I have exactly same issue with Gigabyte B650M AORUS PRO AX (rev. 1.3) and Silicon Power US75 4TB which have same controller (Maxio MAP1602).
Click to expand...
Hi. Can you send a screenshot, what is your ssd firmware version? I am now 99% sure that the problem is in the firmware of either the SSD disk or the BIOS
 
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SmokedCheese said:
I have exactly same issue with Gigabyte B650M AORUS PRO AX (rev. 1.3) and Silicon Power US75 4TB which have same controller (Maxio MAP1602).
Click to expand...
Today I received a reply from the store in the AliExpress chat:


"Hello, we have received feedback from some buyers that the product cannot be used normally. Their motherboard models are mainly Asrock and Gigabyte. The current problem is that the SSD cannot be recognized in the Bios and conflicts occur on some motherboard models. I have sent all the information to the engineer, including the feedback you provided. We are still waiting for the solution and suggestions from the engineer.

I have an SSD firmware upgrade software, but unfortunately your firmware number does not meet the requirements. I am not sure if it is a problem with this batch, because we rarely have computers that meet the requirements but the SSD cannot be recognized. This is a new problem that has suddenly increased recently. We are still collecting information and waiting for the results of the engineers."
 
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snaroozhi said:
Today I received a reply from the store in the AliExpress chat:


"Hello, we have received feedback from some buyers that the product cannot be used normally. Their motherboard models are mainly Asrock and Gigabyte. The current problem is that the SSD cannot be recognized in the Bios and conflicts occur on some motherboard models. I have sent all the information to the engineer, including the feedback you provided. We are still waiting for the solution and suggestions from the engineer.

I have an SSD firmware upgrade software, but unfortunately your firmware number does not meet the requirements. I am not sure if it is a problem with this batch, because we rarely have computers that meet the requirements but the SSD cannot be recognized. This is a new problem that has suddenly increased recently. We are still collecting information and waiting for the results of the engineers."
Click to expand...
Same issue here. QUANXING N701 2TB cannot be recognized on a Gigabyte B650M Elite AX. This SSD has the same components as your Fanxiang. Its firmware version is H230407a. It might be worth checking if you 1TB Fanxiang which worked fine has the same firmware as the 2TB Fanxiang. It is likely a firmware issue and sometimes small vendors like ours do not update firmware because their business model is being cheap. At this stage, we can only hope either the SSD vendor or the motherboard vendor update to make them compatible but I feel both are very unlikely and we might be stuck with usage in SSD enclosures. I am keen to hear what the Aliexpress engineer solution is.
 
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sempra said:
2tb H240620a
1tb SN15299
Click to expand...
My QUANXING N701 2TB has H230407a cannot even be picked up by Aorus B650M Elite AX. This is the all black mobo. This firmware starting with H is probably not playing nice with the gigabyte board. It did work with another mobo from AsRock tho. Not sure whose faulty this is. SSD or mobo maker? The controller is known to work with a different firmware version though (like on your 1tb drive).

Update: I reported this issue to the manufacturer. They say there could be incompatibility and they will look into it.
 
Last edited:
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Fanxiang S880 2 TB MAP1602 + x3-9060 (YMTC 3dv4-128-layers TLC) on my GIGABYTE B650M DS3H (rev. 1.3) motherboard is also not initializing normally.

The seller on AliExpress sent 2 firmware programs and many different firmware, but none was suitable.

They should have a name like this:
FW Name WYS 512GB=1R8HAA3C.bin
FW Name WYS 1TB=1R8HAA4C.bin
FW Name WYS 2TB=1R8HBB5C.bin (Required firmware in this case)

On another forum, they threw off the necessary firmware, but the program says that you do not need to update the firmware, I can throw off the firmware program and the firmware itself, maybe someone will succeed.

YfNZD.png

YfNZ8.png
 
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snaroozhi said:
Hello, I purchased a Fanxiang S880 2tb SSD drive. I ran into a problem.

Problem:
I installed the B650M PRO AX v1.2 into the motherboard.2 - the disk is not displayed in the BIOS - as if the slot is empty. I tried different ways, then checked the SSD in another motherboard (Gigabyte A520m) - the disk was initialized and worked fine. Then I inserted the disk back into the slot of my motherboard and flashed the latest BIOS version (FB3d) via Quick Flash. After the firmware, the disk was displayed in the BIOS and in the Windows 11 system. But after turning off and turning on the computer, the SSD disappears again. Only resetting/flashing the BIOS helps.

I also checked in my Fanxiang S880 1tb board - it works flawlessly. I inserted another Fanxiang S880 2tb - the same initialization problem - the disk is not visible until you flash or reset the bios.

I checked the disk in both m2 slots - no changes
Both slots work through the CPU, there are no chipset slots on the board

I wrote to Gigabyte technical support - they didn't help in any way. They said at first that they had not tested such an SSD. After I threw them the "stuffing" of the disc, they said that a similar disc was Gloway YI Series YCT2TNVMe-M.2/80 - is in the list of supported devices. I.e. it should work

What could it be?

SSD Components:
Controller: Maxio MAP1602 (four-channel buffer-free controller for PCIe Gen4).
TLC Memory: LGLY256GWYCB1 chips (4 pcs.)

System:
Motherboard: B650M AORUS PRO AX (1.2)
BIOS Ver: FB3d - the latest from 10/20/24
CPU: AMD Ryzen 7 7700
GPU: GeForce RTX 4070 SUPER GAMING OC 12G
RAM: KingBank 2 x 32GB 6000 mhz
PSU: AMP GH 1000 W ATX 3.1 PCIe Gen 5.1
OS: Windows 11 24H2 26100.2161
Click to expand...
It sounds like you're dealing with a frustrating issue. Let's go through some steps to diagnose and potentially resolve the problem with your Fanxiang S880 2TB SSD on the B650M PRO AX v1.2 motherboard.

1. Check BIOS Settings​

  1. Reset BIOS to Default Settings:
    • Enter the BIOS setup by pressing the appropriate key during startup (usually DEL or F2).
    • Look for an option to reset to default settings or load optimized defaults.
    • Save and exit the BIOS.
  2. Enable NVMe Support:
    • Ensure that NVMe support is enabled in the BIOS settings.
    • Look for settings related to NVMe configuration and ensure they are set to "Enabled" or "Auto".
  3. Check SATA Mode:
    • Ensure that the SATA mode is set to AHCI, not RAID, in the BIOS settings.

2. Update BIOS and Firmware​

  1. Check for BIOS Updates:
    • Visit the Gigabyte support page for your motherboard.
    • Download and install the latest BIOS update if available.
  2. Update SSD Firmware:
    • Check the manufacturer's website for any firmware updates for your Fanxiang S880 SSD.

3. Test with Minimal Configuration​

  1. Remove Non-Essential Components:
    • Disconnect any non-essential components such as additional storage drives, USB devices, and peripherals.
    • Leave only the CPU, one stick of RAM, and the M.2 SSD connected.
  2. Test Each Component Individually:
    • Test each RAM stick individually in different slots.
    • Try booting with a different M.2 SSD if available.

4. Check for Physical Damage​

  1. Inspect the Motherboard:
    • Look for any visible signs of damage, such as bent pins, burnt components, or loose connections.
  2. Check SSD Installation:
    • Ensure the SSD is properly seated in the M.2 slot and that the screw securing it is tight.

5. Consider Compatibility Issues​

  1. Verify Compatibility:
    • Double-check the compatibility of your SSD with the motherboard using the manufacturer's compatibility list.
  2. Consult the Manual:
    • Refer to the motherboard manual for any specific installation instructions or troubleshooting tips.
 
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