Hello.
Not knowing where to ask for assistance it seemed to me like tom's hardware was the place with the most smart and helpful people. Therefor I am here to try find what can be my problem. I am really sorry if post is messy but looking forward to any good suggestions. Hopefully my post is understandable despite it being quite messy.
So I have had my pc for 3 years now and it used to work perfectly until it started giving me random infrequent crashes starting back to at least 2nd of March this year.
However crashes become more frequent over the last 2 months. At first it was crashes/reboots without blue screen and a few blue screens.
Whenever my pc crashed without giving me a blue screen I noticed the event viewer having WHEA-Logger with the type all with error type either Cache Hierarchy Error or Bus/Interconnect Error.
My specs are:
MB: ASUS TUF GAMING X570-PLUS
CPU: AMD Ryzen 9 5900X
GPU: ZOTAC GeForce RTX 3070Ti AMP HOLO
Memory: G.Skill Trident Z Neo DDR4 3600Mhz 32 GB (2x16)
Disk: Corsair Force Series MP600 1TB M.2 SSD
PSU: Corsair RM750W PSU
CPU Cooler: Corsair Hydro H115i RGB Platinum
Extra Disk: WD Black SN850 2TB M.2 SSD
Looking through the internet I have been trying different things to try find out what could be the cause.
As the first time I noticed errors when PC would not boot being DRAM lightning on the MB. Knowing from past experiences this could be errors with the RAM, I removed it and insert it again and it worked again. However as problems did not disappear I started out trying to run only 1 memory stick but I still had problems after a while. So I tried the other stick and it also would have issues after a while. So I assumed it was not the memory itself being the issue so I tried different slots on the MB incase that was the problem and it also crashes after a while. So since I was running my memory on 2133Mhz I thought I might as well just enable DOCP and have it run on 3600Mhz. And from me used to have frequent crashes my pc ran well for several weeks believing I had resolved my issue. However it was not resolved. And as problems become more frequent I started trying to other things.
List of things I tried but that not helped:
Used single memory sticks and in different sockets.
Changed Memory to run at 3600Mhz instead of 2133Mhz
Updated BIOS. Screwed over things like BIOS suddenly giving me CPU fan warnings as I use AIO cooler. So I set it to ignore warnings since there is no CPU fan in use.
Reinstalled Windows from Windows 10 to a clean Windows 11. Which was troublesome because my pc kept freezing rebooting mid installation a few times.
Removed my M.2 disk with Windows 11 installed to try install Windows 10 on an old 2,5" SSD incase it was the disk being faulty. I thought it could be my disk since my PC rebooted when it was doing CHKDSK pre format and reinstall. But when I tried to install windows 10 I still had issues with reboots. So I determined my disk was not the issue.
Disconnected all cables from my PSU (both ends) and reconnected them.
Taking out my GPU only to find out my CPU does not have integrated GPU, so I could not test my PC without GPU.
Removal of CMOS battery.
I tried stresstesting my system with several software's. And tried to monitor temperature and fans to see if it could be any heating issue. But pc works fine under high loads and I even let my pc be in BIOS for like 2 days and it did not freeze or have any reboots. I ran MemTest86 4 times which came out with 0 issues. Unsure if temperature is fine. CPU idled on 50 degrees in the BIOS. Whenever I used to get bluescreen I used to get DPC_WATCHDOG_VIOLATION. However since PC seems to be fine under heavy loads I assume it was not temperature related.
So basically I wondering what people think will the most likely error component. And what I could to check. I was planning to check CPU and MB pins, but as I had no thermal paste laying around I did not have that option. I wonder why after removing CMOS battery and trying to restore to default settings in BIOS why the DOCP at 3600 still persisted so I let it be. However when I changed Memory around to other slots on the MB it went to 2133Mhz.
After installing Windows 11 I have had 1 WHEA-Logger error with BUS/Interconnect Error.
Sadly as I have given away my old pc to my nephew I do not have any spare parts laying around to test stuff. And besides that PC is so old most of the parts would not really work with my current pc.
As my PC only seem to have issues under low load, which is either when I am just browsing stuff. My PC is left on during nighttime or for example under Windows installation but works fine BIOS I am unsure where the fault it at. Since I am unable to replace parts as of right now I kind of want opinions on what is most likely the culprit and what I should try to do first to locate the faulty parts.
Any helps and suggestions are appreciated. As the problem only happens under low load I was thinking it could be power related, I was wondering if something could be done with settings in BIOS to prevent it from freezing on low loads like forcing it work harder or use money power at all times.
Not knowing where to ask for assistance it seemed to me like tom's hardware was the place with the most smart and helpful people. Therefor I am here to try find what can be my problem. I am really sorry if post is messy but looking forward to any good suggestions. Hopefully my post is understandable despite it being quite messy.
So I have had my pc for 3 years now and it used to work perfectly until it started giving me random infrequent crashes starting back to at least 2nd of March this year.
However crashes become more frequent over the last 2 months. At first it was crashes/reboots without blue screen and a few blue screens.
Whenever my pc crashed without giving me a blue screen I noticed the event viewer having WHEA-Logger with the type all with error type either Cache Hierarchy Error or Bus/Interconnect Error.
My specs are:
MB: ASUS TUF GAMING X570-PLUS
CPU: AMD Ryzen 9 5900X
GPU: ZOTAC GeForce RTX 3070Ti AMP HOLO
Memory: G.Skill Trident Z Neo DDR4 3600Mhz 32 GB (2x16)
Disk: Corsair Force Series MP600 1TB M.2 SSD
PSU: Corsair RM750W PSU
CPU Cooler: Corsair Hydro H115i RGB Platinum
Extra Disk: WD Black SN850 2TB M.2 SSD
Looking through the internet I have been trying different things to try find out what could be the cause.
As the first time I noticed errors when PC would not boot being DRAM lightning on the MB. Knowing from past experiences this could be errors with the RAM, I removed it and insert it again and it worked again. However as problems did not disappear I started out trying to run only 1 memory stick but I still had problems after a while. So I tried the other stick and it also would have issues after a while. So I assumed it was not the memory itself being the issue so I tried different slots on the MB incase that was the problem and it also crashes after a while. So since I was running my memory on 2133Mhz I thought I might as well just enable DOCP and have it run on 3600Mhz. And from me used to have frequent crashes my pc ran well for several weeks believing I had resolved my issue. However it was not resolved. And as problems become more frequent I started trying to other things.
List of things I tried but that not helped:
Used single memory sticks and in different sockets.
Changed Memory to run at 3600Mhz instead of 2133Mhz
Updated BIOS. Screwed over things like BIOS suddenly giving me CPU fan warnings as I use AIO cooler. So I set it to ignore warnings since there is no CPU fan in use.
Reinstalled Windows from Windows 10 to a clean Windows 11. Which was troublesome because my pc kept freezing rebooting mid installation a few times.
Removed my M.2 disk with Windows 11 installed to try install Windows 10 on an old 2,5" SSD incase it was the disk being faulty. I thought it could be my disk since my PC rebooted when it was doing CHKDSK pre format and reinstall. But when I tried to install windows 10 I still had issues with reboots. So I determined my disk was not the issue.
Disconnected all cables from my PSU (both ends) and reconnected them.
Taking out my GPU only to find out my CPU does not have integrated GPU, so I could not test my PC without GPU.
Removal of CMOS battery.
I tried stresstesting my system with several software's. And tried to monitor temperature and fans to see if it could be any heating issue. But pc works fine under high loads and I even let my pc be in BIOS for like 2 days and it did not freeze or have any reboots. I ran MemTest86 4 times which came out with 0 issues. Unsure if temperature is fine. CPU idled on 50 degrees in the BIOS. Whenever I used to get bluescreen I used to get DPC_WATCHDOG_VIOLATION. However since PC seems to be fine under heavy loads I assume it was not temperature related.
So basically I wondering what people think will the most likely error component. And what I could to check. I was planning to check CPU and MB pins, but as I had no thermal paste laying around I did not have that option. I wonder why after removing CMOS battery and trying to restore to default settings in BIOS why the DOCP at 3600 still persisted so I let it be. However when I changed Memory around to other slots on the MB it went to 2133Mhz.
After installing Windows 11 I have had 1 WHEA-Logger error with BUS/Interconnect Error.
Sadly as I have given away my old pc to my nephew I do not have any spare parts laying around to test stuff. And besides that PC is so old most of the parts would not really work with my current pc.
As my PC only seem to have issues under low load, which is either when I am just browsing stuff. My PC is left on during nighttime or for example under Windows installation but works fine BIOS I am unsure where the fault it at. Since I am unable to replace parts as of right now I kind of want opinions on what is most likely the culprit and what I should try to do first to locate the faulty parts.
Any helps and suggestions are appreciated. As the problem only happens under low load I was thinking it could be power related, I was wondering if something could be done with settings in BIOS to prevent it from freezing on low loads like forcing it work harder or use money power at all times.
Last edited:
Facebook
Twitter
Instagram