Question Pc not turning on after adding new graphics card

[Theo22]

I have recently bought a rx580 8gb once I put it into my pc and tried to turn it on it wouldn’t one of the fans would move and only the lights on the ram and a little white flashing light on the graphics card appears I used to use intergrated graphics on this computer so haven’t had to put one in before should I take it back and get a refund ??? I have a gigabyte b700h psu 2x16 sticks of ram

 

[Imperat0r]

Well, first of all please be so kind and tell us your computer configuration.

 

[Theo22]

I have recently bought a rx580 8gb once I put it into my pc and tried to turn it on it wouldn’t one of the fans would move and only the lights on the ram and a little white flashing light on the graphics card appears I used to use intergrated graphics on this computer so haven’t had to put one in before should I take it back and get a refund ??? I have a gigabyte b700h psu 2x16 sticks of ram

Well, first of all please be so kind and tell us your computer configuration.

What do you mean by that sorry?

 

[Theo22]

If your asking about specs I have Ryzen 5 2400g with vega 11 graphics

 

[Theo22]

https://imgur.com/a/rskGgQZ

View: https://imgur.com/a/rskGgQZ
When plugged in

 

[Theo22]

https://imgur.com/a/mL2YtvH

View: https://imgur.com/a/mL2YtvH
When unplugged

 

[Theo22]

https://imgur.com/a/XROiCTr

View: https://imgur.com/a/XROiCTr