Question PC randomly reboots during CPU benchmark and certain games.

cinco312

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Dec 18, 2011
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Using PCMark everytime I get to the golden teapot it crashes. Games like CSGO and COD crash upon the matchup starting. Other games like RDR2, Forza, and Control run great. These are the error messages I get.

ClientProcessId = 8384; Component = Unknown; Operation = Start IWbemServices::ExecNotificationQuery - root\default : SELECT * FROM RegistryValueChangeEvent WHERE Hive = 'HKEY_LOCAL_MACHINE' AND KeyPath = 'SOFTWARE\\Wow6432Node\\GIGABYTE\\AppCenter' AND (ValueName = 'Lang'); ResultCode = 0x80041032; PossibleCause = Unknown

ClientProcessId = 8384; Component = Unknown; Operation = Start IWbemServices::ExecNotificationQuery - root\default : SELECT * FROM RegistryValueChangeEvent WHERE Hive = 'HKEY_LOCAL_MACHINE' AND KeyPath = 'SOFTWARE\\Wow6432Node\\GIGABYTE\\AppCenter' AND (ValueName = 'Color' OR ValueName = 'Bg'); ResultCode = 0x80041032; PossibleCause = Unknown

After uninstalling appcenter I get this one.
Failed with 0x57 retrieving AppModel Runtime status for package Windows.

Temps are fine. Other benchmarks work perfectly stress testing the CPU and GPU.

Specs;
Gigabyte B360M DS3H
Intel i5-9600K OC 4.6 ghz
Kingston HyperX Fury 8 GB DDR4-2133 DDR4 SDRAM KHX2133C14D4/8G x2
SanDisk SSD Plus 1TB SSD SATA III 6 Gb/s x2
GeForce GTX 1070 TI Armor
Evga 650 watt Power Supply
 

cinco312

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It sounds like your motherboard doesn't like your CPU overclock
Or your CPU cooler isn't doing a good enough job.
I went back to stock and still crashing. I now get this error. It sounds like it is the cooling or could it be the fan is failing?

ClientProcessId = 11876; Component = Core; Operation = Start IWbemServices::ExecNotificationQuery - root\default : SELECT * FROM RegistryKeyChangeEvent WHERE Hive = 'HKEY_LOCAL_MACHINE' AND (KeyPath = 'SOFTWARE\\Wow6432Node\\GIGABYTE\\ThermalConsole\\SmartFanMultiCurveConfig'); ResultCode = 0x8007042B; PossibleCause = Could not send status to client
 

cinco312

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Dec 18, 2011
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Sorry for the late reply but it was the motherboard. I got a Gigabyte z290 UD and everything is working wonderfully.

Thanks for your help.
 

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