- Feb 21, 2018
- 8
- 1
- 4,515
Hey guys, so I have an interesting problem that just started happening the past few weeks. It has happened three times as of today.
My PC will shut off during gaming (playing escape from tarkov), but the RAM and IO lights will stay on. Almost like its in sleep mode. Both monitors will lose signal. All the fans will stop spinning, but the RAM stays lit up (similar to how it stays lit up in sleep mode). The kicker is that in this coma like state, i cannot turn the PC back on without flipping the PSU power switch on and off (the front panel power button is not responsive unless i flip the psu switch). I only have to flip it for like 1 second and then I can use the power button and boot the PC normally. No bluescreens or issues rebooting. I checked the minidump, but nothing is generated since it does not blue screen. I also checked event viewer and did not see anything out of the ordinary besides it saying that there was a critical error due to unexpected shutdown. There is also no error lights on the motherboard. Only lights that are on is the RAM and the ones near the IO interface.
It happens super randomly too, all three times it has happened during Escape from Tarkov, in game, not in the menus. It happened around 2 weeks ago, exactly as stated above, and after rebooting the PC the game ran fine up until now. I probably have put another 20 hours of gametime in since it happened two weeks ago. Today, it happened twice, both within 2 hours of each other. Once again, the computer backscreens, RAM and IO lights stay on, but cannot reset via power switch. I must flip the PSU on and off to reboot. It reboots clean and then I get back into the game normally.
The PC is connected into the wall outlet via surge protector. I have other electronics plugged in as well, most notably an Atom amp for my DT770 Pros 250 ohm. I just plugged the computer directly into the socket above the surge protector. Haven't played since but not sure if it will help. It is weird to me that it happened two weeks ago and I've played the game a ton since then and now it happened twice today, nearly two weeks later.
Some other important notes is that I have played MW2019 on this computer and have not had black screens. I also just moved this whole computer into a new case (O11 Dynamic EVO), while also installing my 5800X3D. No issues in previous case or previous CPU (3800X).
I am using a Lian Li GPU anti sag bracket. It is mounted via (2) standoff screws on the motherboard. I installed as the manual said. Not sure if this is causing a ground issue?
Here are my specs:
Ryzen 5800X3D (bios was updated for this)
EVGA FTW3 3080
ASUS TUF X570 WIFI +
Corsair RM 750W Gold
32GB Trident Z Neo 3600 mHZ ( DOCP turned on in BIOS)
9 upHere case fans connected to a hub thats powered via SATA
Samsung EVO 970 m.2 1TB (game is on this)
intel m.2 1TB SSD (OS on this, don't know the exact name of the part)
Noctua NHD15S cooler w/ two fans
My PC will shut off during gaming (playing escape from tarkov), but the RAM and IO lights will stay on. Almost like its in sleep mode. Both monitors will lose signal. All the fans will stop spinning, but the RAM stays lit up (similar to how it stays lit up in sleep mode). The kicker is that in this coma like state, i cannot turn the PC back on without flipping the PSU power switch on and off (the front panel power button is not responsive unless i flip the psu switch). I only have to flip it for like 1 second and then I can use the power button and boot the PC normally. No bluescreens or issues rebooting. I checked the minidump, but nothing is generated since it does not blue screen. I also checked event viewer and did not see anything out of the ordinary besides it saying that there was a critical error due to unexpected shutdown. There is also no error lights on the motherboard. Only lights that are on is the RAM and the ones near the IO interface.
It happens super randomly too, all three times it has happened during Escape from Tarkov, in game, not in the menus. It happened around 2 weeks ago, exactly as stated above, and after rebooting the PC the game ran fine up until now. I probably have put another 20 hours of gametime in since it happened two weeks ago. Today, it happened twice, both within 2 hours of each other. Once again, the computer backscreens, RAM and IO lights stay on, but cannot reset via power switch. I must flip the PSU on and off to reboot. It reboots clean and then I get back into the game normally.
The PC is connected into the wall outlet via surge protector. I have other electronics plugged in as well, most notably an Atom amp for my DT770 Pros 250 ohm. I just plugged the computer directly into the socket above the surge protector. Haven't played since but not sure if it will help. It is weird to me that it happened two weeks ago and I've played the game a ton since then and now it happened twice today, nearly two weeks later.
Some other important notes is that I have played MW2019 on this computer and have not had black screens. I also just moved this whole computer into a new case (O11 Dynamic EVO), while also installing my 5800X3D. No issues in previous case or previous CPU (3800X).
I am using a Lian Li GPU anti sag bracket. It is mounted via (2) standoff screws on the motherboard. I installed as the manual said. Not sure if this is causing a ground issue?
Here are my specs:
Ryzen 5800X3D (bios was updated for this)
EVGA FTW3 3080
ASUS TUF X570 WIFI +
Corsair RM 750W Gold
32GB Trident Z Neo 3600 mHZ ( DOCP turned on in BIOS)
9 upHere case fans connected to a hub thats powered via SATA
Samsung EVO 970 m.2 1TB (game is on this)
intel m.2 1TB SSD (OS on this, don't know the exact name of the part)
Noctua NHD15S cooler w/ two fans
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