I seem to be having problems with my printer that are driving me crazy.
I will give some details. The printer is an HP Photosmart 1315. I tried connecting it to a USB connection. After about 2 weeks I finally gave up on this. After spending way too much time with different tech support it finaly came down to the Via USB chips on my mobo not being supported by HP.
So I gave up on USB and went with parallel.
This is working fine until I use the Add New Hardware Wizard in the control panel. Once it starts, it seems the printer loses communication with the computer and a message pops up telling my this. When I try to click OK, the computer crashes and resets.
Would anyone have a clue as to what it could be? I have written to HP about this too.
Thanks
I will give some details. The printer is an HP Photosmart 1315. I tried connecting it to a USB connection. After about 2 weeks I finally gave up on this. After spending way too much time with different tech support it finaly came down to the Via USB chips on my mobo not being supported by HP.
So I gave up on USB and went with parallel.
This is working fine until I use the Add New Hardware Wizard in the control panel. Once it starts, it seems the printer loses communication with the computer and a message pops up telling my this. When I try to click OK, the computer crashes and resets.
Would anyone have a clue as to what it could be? I have written to HP about this too.
Thanks