[SOLVED] Problems with X570 Aorus Ultra

[Sarastro]

Hi guys,
I think the below problems are caused by my motherboard (please correct me if I'm wrong - glad for all the help I can get) :

I built the following system:

• Case: bequiet Darkbase 700 + 2 additional fans 4 in total
• Mobo: Aorus x570 Ultra
• CPU: Ryzen 7 3700X - stock cooling
• RAM: G.Skill TridentZ 16GB 3600-16-16-16
• GPU: Zotac 1080Ti
• storage: Samsung MZ-V7S250BW SSD 970 EVO Plus 250 GB M.2 + Samsung MZ-V7S1T0BW SSD 970 EVO Plus 1 TB M.2
• Monitors: 3 monitor setup where the main monitor is a Samsung Curved 27inch gaming monitor with 144herz
• operating system: win10

Mobo flashed to newest uefi bios, all drivers for all components manually downloaded and installed.

Problems:

• The Bios randomly looses the configurations (fan management, and RAM XMP) after restarts
  • in the AORUS software (easy tune) prompts: "the motherboard was changed - all settings reset to standard"
  • in the UEFI bios directly the message appears something like: "components where changed - reset to standard"
• sometimes the PC won't wake up from energy saving mode/sleep -
  • all the fans go on but the monitors stay black
  • at this point I also realize that bios lost all config again as the RGB elements have random colours
  • after I restart/reset the PC the Samsung Gaming Monitor is no longer working and stays black
• my main monitor (Samsung 27inch 1440p 144herz) stays black after I start the PC
  • the other monitors work fine and the system just pretends that my main monitor doesn't exist
  • this goes hand in hand with a loss of bios configuration
  • it doesn't always happen when bios looses its settings but the other way round, bios always looses its setting when the monitor goes black
  • a strange detail that also has to do something with it: sometimes I go into bios and it appears strangely distorted and blurred on my main monitor - when I then exit bios I can be 100% sure that the main monitor will stay black and is no longer recognized by my system

What I tried:

• no overclocking/no XMP profile for RAM
• use different DDR4 RAM
• plug in the main monitor alone and on different ports with different cable - it won't come on again. Only after I reset bios (clear CMOS) and cut off monitor and computer from power for some time
• clear CMOS
• different BIOS version
• uninstall all Gigabyte Software in Windwos (easy tune, @bios, etc.)
• checked all cables, connections, components, etc.

Is my motherboard faulty? What else can I try??? I'm already sleep-deprived and going crazy as I can't even find the reason for the problems.

 

[alexoiu]

Hi, I would try testing different power supply and, if same, different graphics card, If still same issue, I would suspect the board.

 

[jay32267]

I would try a new CMOS battery.