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Question Random crashes in game

Apr 29, 2020
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Specs:
OS: Win 10 64bit
Mobo: MSI Z170A Krait Gaming
CPU: i7 6700k
GPU: 980ti Hybrid
PSU: 700W be quiet! Power 10 CM 80+ Gold
RAM: Corsair Vengeance 16GB DDR4 3000 (2x8GB)

I couldnt find this Problem in the way i have it after hours of googleing so i try to explain it as much detailed as i can. (sorry for bad english)

My problem is that for 2 months now at random times, my Games crash. It doesnt matter if its Steam/Origin/Singleplayer/Mutliplayer etc. they all randomly crash at unpredictable times. The timing difference is between 5 min and 1 week.
When the crash occurs my main screen freezes and turns black, while my secondary screen turn into a redish purple. Then both of Monitors turn off completly for 2-5 seconds, and i am back on Desktop. The game that crashed either is completly closed or runs in the background minimized, i can hear sounds and play the game but cant see it so i have to close it myself. If i have Youtube or any other kind of stream open while this crash occurs the stream dies and is replaced with a green screen. I only got 1 Crash Message from Gears of Tactics Yesteraday that roughly said:

Following critical error was detected, no continue possible:
The gpu doesnt react anymore, check the gpudriver and install if needed the newest Version
(Code: GT102)

I have the newest driver installed (445.87).
My PC is 4 Years and 1 month old but my GPU was replaced with warranty 2 years ago.
I tried to find some kind of crashdumps or logs of these crashes, but i cant find them.

I run all kinds of test that i found on google:
perfmon /report
tells me everything is alright.

FurMark
after letting it run longer then i am comfortable with it didnt show anything noteworthy.

Hot CPU Tester
i ran it for 2 mins and "Microsoft windows stop working" so i closed everything except the Programm and ran it for 1h without any problems.

3DMark Basic Edition
i nearly got 6k points, dont know if this tells anything.

I managed to catch a crash report on the event display:
Kernel Event 117 crash


and some others that i cant remember

I can only afford to swap 1 Part of the PC like GPU or CPU+Mobo

Maybe someone has an idea.
 
Last edited:
Apr 26, 2020
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Hi Glesko,

I am sorry about the problems with your PC, can you get into your BIOS and change the CPU to Turbo Mode? You can also try updating the BIOS using your Motherboard Manufacturer's Website. (I will post link)

Hope this works,
Naly A

BIOS UPDATE
 
Apr 29, 2020
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Hi Glesko,

I am sorry about the problems with your PC, can you get into your BIOS and change the CPU to Turbo Mode? You can also try updating the BIOS using your Motherboard Manufacturer's Website. (I will post link)

Hope this works,
Naly A

BIOS UPDATE
Thanks for the reply! I already have the latest Bios update for quite some time. I have activated the "Gaming-mode" i think that counts as Turbo(?), now my CPU is boosted to 4.6GHz.

I also tried to underclock my GPU by 50 MHz. Since i read that Kernel Event 117 is often connected to GPU failure/timeout(?) and underclocking could stabilize it. I havent had a crash since i did those things.
 
Apr 26, 2020
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Hello,

Thanks for the reply Glesko, if the PC works fine now, I would suggest not to try overclock it or underclock, leave it how it is for a while and if the problem comes back, then contact me.

Yours Sincerely,
Naly A
 
Apr 29, 2020
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Heyho,

Sadly the crashes didnt stop, i started random games today and had 2 crashes.

Its always the same in the error twice in the Event display :
(in german)

Fehlerbucket , Typ 0
Ereignisname: LiveKernelEvent
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: 117
P2: ffffd90f18803460
P3: fffff80163152610
P4: 0
P5: 2aac
P6: 10_0_18363
P7: 0_0
P8: 768_1
P9:
P10:

Angefügte Dateien:
\\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20200505-2128.dmp
\\?\C:\Windows\TEMP\WER-364112781-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFC27.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFC37.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFC36.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFC57.tmp.txt

Diese Dateien befinden sich möglicherweise hier:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_d79ebd7112c9fc329ee1d9c85a9cd2ad681f71_00000000_cab_ce546be6-aa28-4227-8ce8-7cb6c4f306a1

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: ce546be6-aa28-4227-8ce8-7cb6c4f306a1
Berichtstatus: 2049
Bucket mit Hash:
CAB-Datei-Guid: 0
 

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