Jun 9, 2019
7
0
10
New build with ASUS mobo that uses the Realtek Audio chipset.

When I plug headphones into the front panel port, I get a blue Windows 10 popup window that says:

This App Can't Open
Check the Windows Store for more info about this app.

I click the link it gives which opens the Microsoft Store and takes me to the Realtek Audio Control app which tells me there is a problem with the app and to reinstall it. Reinstall fails. I get "Select Retry to close and update the app. The app can't update when it's open. Code 0x80073D02."

This is an endless loop for me. Headphone audio works fine from the front panel jack. I use my headphones often and it's just more of an annoyance than anything. I haven't tried uninstalling the app yet. Just wondering if anyone else has experienced the issue and has any advice.
 
Jun 9, 2019
7
0
10
Update: Just uninstalled the Realtek Audio Control app. No more pop ups. Audio works fine from both rear panel and front panel ports. The app doesn't seem to do anything that Windows isn't already providing.

I'll just leave this here in case someone else is troubleshooting the issue.