Question REALTEK IS NOT IN DEVICE MANAGER!

[cleancarpets]

so i recently installed the ryzen 5 2600, and upon doin so everything was dandy until i noticed my audio was not working. so i did hours upon hours of research and found one "solution" saying to uninstall all realtek related things (which i did) and then to restart, thus windows installing the necessary drivers i deleted and fixing them. this was not the case tho. upon restart i sat on preparing windows for a hour so i assumed they had installed. Negative. Ive tried everything. from checking if onboard is enabled. From making new Windows boot. I have literally searched the web for 13 hours consecutively now and no result. PLEASE SOMEONE HELP!

 

[rocktalkrock]

What model is your motherboard?

 

[cleancarpets]

the A320M PRO VHL

 

[cleancarpets]

and i will pay whoever finds me a solution for i stream and time is money. and im losing money at this point

 

[rocktalkrock]

Did you try downloading and installing the motherboards audio driver?

https://www.msi.com/Motherboard/support/A320M-PRO-VHL#down-driver&Win10 64

 

[cleancarpets]

Yes, i did that. I have HD audio manager enabled in the BIOS aswell

 

[rocktalkrock]

In your Device Manager, what is listed under "Sound, video and game controllers"?

 

[cleancarpets]

Blue snowball, NVIDIA High defenition audio, and when i go to sounds, its just 3 NVIDIA monitors for output , Removedmakes no sense to me

 

[rocktalkrock]

That probably means the sound is being sent to your monitor through the HDMI output of your video card.
Try right clicking the audio icon in your task bar and selecting "Open Sound Settings", then select "Choose your Output Device".

 

[cleancarpets]

“No Output Devices Found”

 

[cleancarpets]

And when i trouble shoot it only allows me to trouble shoot the Nvidia ones

 

[rocktalkrock]

So the Blue snowball listed in Sound, video and game controllers is a USB microphone? Try unplugging it and any other peripherals that might be affecting your audio.

 

[cleancarpets]

* Might i add that it was working right before i put my New cpu and cooler in... then stopped on bootup, but yes its USB and working, and the headset is audio jack, real tek is nowhere to be found on my pc and have tried every which way to download the drivers again but they never show up in sound video and game controllers

 

[rocktalkrock]

Go to "Device Manager > Sound > Playback" and then right click on one of the playback devices. Make sure "Show Disabled Devices" and "Show Disconnected Devices" are check-marked.

 

[cleancarpets]

its not there. im telling you that RealTek is off my pc completely. i checked hidden devices and its not there, just a bunch of microsoft controllers and my keystation 88.

 

[rocktalkrock]

If you have "Device Manager > Sound > Playback" open and play an audio or video file, do the volume meters on the right hand side show any activity?

 

[cleancarpets]

there are no volume meters fam. its like there is no windows audio whatsoever. the speaker has the red no no circle over it and i have no output devices at all that can be used. the nvidia ones are greyed out

 

[rocktalkrock]

I can only suggest you download the "Realtek HD Universal Driver" and try installing it again. You can also try clearing the CMOS.

 

[CountMike]

I can only suggest you download the "Realtek HD Universal Driver" and try installing it again. You can also try clearing the CMOS.

UAD drivers need a Store APP to adjust but should work
Can try these UAD drivers https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD)
or these
https://www.mediafire.com/file/bui6q23zooy2phq/8734_FF00_FF04_PG473_Win10_RS5_19H1_WHQL.rar/file

 

[cleancarpets]

so i have recently installed my new Ryzen 2600 and it deleted the audio drivers for realtek on my pc. tried everything to get them back. is there an easy way to just factory reset everything on my pc to work again? is it really that simple? i jave spwnt days trying to fix this and at this point id be fine with a fresh machine and all my drivers back,

 

[cleancarpets]

Would purchasing a new sound card solve my issue? lol

 

[cleancarpets]

i factory reset and it still doesnt work!!! please help

 

[cleancarpets]

So heres my issue. I purchased a 2600 Ryzen 5. i install it and my windows audio doesnt work. real tek is nowhere to be found in device manager, and when its there i update my drivers with driver easy but it still wont work. i take out the cpu (i have a a320 PRO VHL baseboard) and put my old ryzen 3 in and my audio works again... mighty confuzed, any solutions?

 

[DMAN999]

Have you tried installing the Realtek driver from your motherboards support page:
https://www.msi.com/Motherboard/support/A320M-PRO-VHL#down-driver&Win10 64

 

[onespeedbiker]

What is probably happening is the NVIDIA sound drivers are conflicting with your Realtec drivers. Go the Programs and features and uninstall the NVIDIA 3D audio/sound drivers. Then reboot your computer and see if the Realtec drivers load; check Device Manager.