Question Reboot of router leaves my lan connected computer offline with an "internet connected" status

jonwillard

Distinguished
Dec 22, 2015
18
0
18,520
I have a Asus RT-AX3000 and a Windows 11 computer with a ROG STRIX X670E-E GAMING WIFI (AM5) Mobo connected with a CAT-6 cable. If I reboot my router and wait for it to come online, my computer shows that I am "connected to the internet" but all apps fail and tell me that I am not connected. If I reboot my windows machine, I have the internet again.

None of my wireless connections have any problem reconnecting automatically when the router is rebooted. This is a brand new router for me, with little to no config changes. I've updated the network drivers for my Windows 11 machine as well as the bios and the router's firmware but the issue persists. Ideas?
 
Likely some kinda of DHCP issue. What you can do to test is go into the ipv4 setting on the ethernet and set fixed IP. Technically it should be outside the range the router uses but something like 192.168.x.250 works ok. the value of "x" depends on your router.

use IPCONFIG /all and you can see all the ip network gateway used when you are using dhcp.
 
How are you rebooting the router?

What steps or actions do you take?

= = = =

On your computer run "ipconfig /all" (without quotes) via the Command Prompt.

Copy and Paste the full results here.
 
Likely some kinda of DHCP issue. What you can do to test is go into the ipv4 setting on the ethernet and set fixed IP. Technically it should be outside the range the router uses but something like 192.168.x.250 works ok. the value of "x" depends on your router.

use IPCONFIG /all and you can see all the ip network gateway used when you are using dhcp.
good idea thx! That seemed to have helped, at least for one test.