Question Robotic/choppy audio on PC

[bkxaustin]

Hey guys, recently I started having an issue with my PC. When im playing games sometimes my audio gets screwed up during the game, discord voice gets robotic also the sound from the game gets choppy/weird noises.The games seems to be laggy a bit once the lag is over the audio goes back to normal. This has happened while playing apex legends, and r6 siege. I was wondering if anyone had this issue before, or knows some solutions to this? Thanks.

 

[Deleted member 217926]

Try latencymon. It's probably a driver conflict.

https://www.resplendence.com/latencymon

 

[bkxaustin]

Hello, thanks for telling me about this program. I tested it once for almost 2 hours, ran it while playing games. I didnt have any noticeable sound issues. Here is what I got from it

https://imgur.com/a/Nxzor7M

View: https://imgur.com/a/Nxzor7M

I disabled wlan adapter that I wasnt using, and turned off cpu throttling for now. I plan to do another test tonight after my pcs been on for awhile and see if it says anything new. Im confused on how to find the driver that is executing for too long.

 

[Deleted member 217926]

Looks to me like you should update your ethernet drivers and graphics driver.

 

[bkxaustin]

Thanks, im updating drivers right now! I updated my graphics driver last night to the latest one.

 

[bkxaustin]

After updating drivers the crackling still happens, any other fixes to this? my cpu temperature sits at 58 degrees Celsius when this does happen. So i dont think overheating is an issue

 

[Deleted member 217926]

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WiFi adapter maybe?

 

[bkxaustin]

I disabled the wifi adapter, I play using ethernet. Should I remove it fully, its plugged into the motherboard

 

[Deleted member 217926]

Download the newest ethernet driver and save it somewhere. Then uninstall your ethernet adapter and drivers via Device Manager. Then try installing the driver.

 

[bkxaustin]

Okay, I just did that. Should I run the latencymon again for a bit?

 

[Deleted member 217926]

Might as well.

 

[bkxaustin]

The crackling is still happening 🙁 however the the latency mon has changed

https://imgur.com/a/IW5jo4x

View: https://imgur.com/a/IW5jo4x

 

[Deleted member 217926]

I'm at a loss now. Most of what I see is threads asking about how to fix the wdf01000.sys latency and very few answers. This makes some sense:

"Minutes after submitting my post, I edited my power plan settings to the following:

• Disabled USB settings > USB selective suspend settings > Plugged in: Disabled.
• Turn off PCI Express > Link State Power Management > Plugged in: Off."

From here: https://answers.microsoft.com/en-us...ndows-10/41a8fbac-3c87-4b45-965d-9d6607f91ad9

Refreshing or completely reinstalling Windows could potentially fix it. Or not. What are your complete system specs?

 

[bkxaustin]

Should I use dxdiag and save all information and post that here? or should I just list stuff

 

[bkxaustin]

CPU: i7 4770k
GPU: 1070ti
PSU: Corsair cx750m
RAM: 16 gb gskill ddr3
Motherboard: z87 classified
is there anything else you need?

 

[bkxaustin]

Hello, ive reinstalled windows but i still have dpc issues in latencymon ndis.sys

 

[Deleted member 217926]

Hey, sorry I haven't replied before now but notifications have been screwy after the forum transition. Still doing it after a reinstall huh? Did you try the other fixes to the power plan? I'm at a loss. I'm going to ask someone who might be able to help you more to weigh in.

 

[bkxaustin]

Yeah I disabled that stuff in the power plan 🙁

 

[scout_03]

check the cpu advice for throttling and bios update in latency monitor will look at these .