Question ROG Laptop underglow LEDs not working ?

pcloverbutnomoney

Prominent
Nov 15, 2020
20
1
510
ROG laptop's bottom panel LEDs not working, All the necessary drivers are installed and upto date. Tried updating BIOS and Windows reinstall/reset but none of them helped. Apparently it seems to have two LED controller board on corner and both of them not working, could it be hardware failure or firmware issue? Does anyone faced similar issues? Can you guys help me out if know about this?
 

Lutfij

Titan
Moderator
Asus's gamer range of devices fall under the ROG moniker. That being said, there's a wide range of laptops with the ROG badge. Which one you do you own? I'm asking for the model and/or it's SKU to help narrow down what you're dealing with.

Tried updating BIOS and Windows reinstall/reset but none of them helped.
BIOS version at the time of writing? Where did you source the installer for your OS? Speaking of OS, what OS are you working with?
 

pcloverbutnomoney

Prominent
Nov 15, 2020
20
1
510
ROG Strix Scar 17 G732LXS. BIOS.313. Windows 10 Home. Reinstalled this version from Official MS Site but the underglow didn't work even in previous version (Same windows 10 home factory installed). It didn't stop working like after updating something but it stopped working without doing any updates or any changes or whatsoever.