Safe mode with command prompt does not work

[adinoxelutza]

Hello,
I have a problem with my laptop. I have bundespolizei Trojan and now I'm trying to remove it manualy.the access to my desktop is blocked by this virus so I'm trying to enter safe mode with command prompt. After I click on it there appears 'please select the operating system to start'. There is only one choice: Microsoft windows xp professional. After that it continues with some writing on the black screen,then just for a second a blue screen. I don't know what else to do so I can enter in cmd and type something. Can somebody please help me? Adina

 

[me 1]

Use a Win CD , change boot order in bios (F2 or del key usually) so the cd would load first. When cd is loading press R key to go to the recovery console (select your Windows instalation by usually pressing 1 and enter your password if you have one, if not just press enter and the cmd prompt that will appear!)
Type the command lines you want...

 

[ksiemb]

Use a Win CD , change boot order in bios (F8 usually) so the cd would load first. When cd is loading press R key to go to the recovery console (select your Windows instalation by usually pressing 1 and enter your password if you have one, if not just press enter and the cmd prompt that will appear!)
Type the command lines you want...

F8 for BIOS ?

 

[adinoxelutza]

Thank you for your answer.if I don't have a cd with windows xp, can I use one with win 7? Regards

 

[me 1]

F8 for BIOS ?

Whoops sorry, was thinking of something else! changed it, thanks downstairs neighbour!

@adinoxelutza

I don't think Win 7 has Recovery console unfortunately...

 

[ksiemb]

Whoops sorry, was thinking of something else! changed it, thanks downstairs neighbour!

@adinoxelutza

I don't think Win 7 has Recovery console unfortunately...

OK Me 1 - Happens to me from time to time also !

 

[Saga Lout]

Hello and welcome to Tom's Hardware Forums.

You're seeing a flashing image of a blue screen but you need to slow it down to be able to read it and post the numeric details - 0x0000?? - and the WORDS_JOINED_UP_BY_UNDESCORES back her for more advice.

To do that, tap F8 again and in the Advanced Boot Menu, select "Disable automatic restart on system failure".

 

[ksiemb]

Thank you for your answer.if I don't have a cd with windows xp, can I use one with win 7? Regards

Sounds like you need to ask your friends if they have a CD you can use.

And once you get things fixed, get yourself a Rescue CD.