[SOLVED] Samsung external hdd hx-m101tcb/g issue

[omarelghozlany]

when i copy files to my Samsung external hdd the transfer speed is about 3.8 mbps and that's a very slow speed,
but when i copy files from external hdd to my pc, the speed is quietly good, about 14 mbps.
How can i fix this issue knowing that i recently bought this used external hdd
it appears as this in device manager.
https://pasteboard.co/IA3bk6t.png
PS: my MoBo has only USB 2.0 ports (No USB 3.0)
PPS: Tried a different cable (from my WD elements external HDD) but nothing changed.

 

[Aashirbad Thapa]

The answer is already there. You are using USB2.0 to transfer files thats why the copying files are slow. The PC must support USB3.0 to utilize the rated speed of the HDD.

 

[omarelghozlany]

The answer is already there. You are using USB2.0 to transfer files thats why the copying files are slow. The PC must support USB3.0 to utilize the rated speed of the HDD.

but my WD Elements External Hdd transfer file speed reaches 24 mbps, same PC! and same Data cable

 

[omarelghozlany]

Solution is enabling USB 2.0 support from Bios options.