I recently built my first desktop PC a couple months ago, but I am having issues getting my second hard drive working. Here is a list of all my major components:
CPU: Intel i7 9700K
Motherboard: ASUS ROG Maximus HERO (WIFI) XI
GPU: ASUS GeForce RTX 2080 OC Edition
RAM: 32GB Corsair RGB Pro 2666MHz
Cooling: Corsair H150i Pro
Primary Hard drive: Samsung Evo 860 1TB SSD
Secondary Hard Drive: WD Black 4TB
After completion I was ecstatic because everything seemed to be working great; however, once I tried to connect my secondary HDD I noticed a problem. When I attempt to initialize the HDD using disk management I always receive an error message saying: "The request could not be completed because of a device I/O error." First I tried searching the internet for a solution (3rd party partitioning software), then I called WD Support and went through their entire trouble shooting procedure (tried things like checking cable connections, trying new cables, trying new SATA ports on the mobo, and using diskpart in the command line). The result was me sending back my original WD Black 4TB HDD for a new, identical drive. Upon connecting the new drive and attempting to format it I was frustrated to see the same exact error message: "The request could not be completed because of a device I/O error." It doesn't matter if I select the MBR option instead of the GPT option either. I find this very odd because from all other aspects my computer recognized the drive just fine. It tells me the storage capacity, serial number, and in the properties window it says the drive is working properly. Can someone please help me solve this problem? If more information is needed just let me know what and I'll provide it.
One word of caution with Diskpart: Make absolutely sure that you are choosing the right drive before you do this or you could wind up nuking important data.
Do you feel the drive spinning up when you turn on the pc?
Which mode are the Sata ports set to in the bios?
Have you tried turning on CSM?
I assume you've installed at least your chipset drivers.
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