Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
Did you read the long list of exemptions that make that
warranty useless? They even have a claus that says using any
other manufacturer's surge protector means they need not honor
the promise. You have any Panamax in the house? Bottom line
- only likely to bee replaced is the APC product.
In the meantime, look at how it is wired. A surge confronts
protector and electronics simultaneously. Protection already
inside the electronics protects that electronics. But the
adjacent APC may be so grossly undersized as to be damage.
What does the naive then conclude? The protector sacrificed
itself to protect the computer. Bull. The surge was too
small to harm electronics and still destroyed the grossly
undersized protector. So the naive recommends this protector
to friends and buys more. What a racket!
First they have you believing the grossly undersized
protector does anything effective. Then they have you
believing in a warranty chock full of exemptions. So many
others have learned by experience:
W D Loughman on 11 May 2001 in comp.os.os2.misc
entitled "UPS advice"
> Don't take too seriously the implied protection of your monetary
> investment when APC says: "...UPS comes with a $25,000 lifetime
> hardware replacement guarantee."
> Described in this newsgroup late last year, their UPS failure
> caused me to spend c. $1200 on replacement equipment. After their
> own investigation of the damagING unit, they did not dispute the
> UPS failure. However, they reimbursed me only $200, no arguments
> accepted, with a required waiver = "Sign this now", or get
> nothing. They use a sort of "Blue Book" for computers, and paid
> only the values listed therein. NOT replacement cost. Cover
> your financial losses some other way, 'cause they sure won't.
> Buyer beware!
A surge protector must protect all electronics from a surge
that could not be stopped by miles of sky. Furthermore the
protector must shunt that surge to earth AND remain
functional. This is well proven and repeatedly demonstrated
even before WWII. But today, urban myth purveyors have
replaced science to promote ineffective, overpriced, and
grossly undersized protectors with a half truth about an
attached warranty. Too many are experts because "surge
protector = surge protection" - logic based upon word
association. Generally, the better a protector, then the
smaller a warranty. A benchmark in surge protection is
Polyphaser. What is their warranty? $0.
So many reasons why that APC recommendation is bogus -
including the implied warranty that is chock full of
exemptions to not be honored.
Admiral Q wrote:
> The "miles of sky" as you put it were not designed to stop it - on
> the other hand, I've used an "APC" UPS surge protection for all
> power, cable, DSL and phone connections - and true it may "Not"
> stop it, if you register the UPS properly and it fails, APC will
> replace damaged equipment up to the maximum the APC device is
> insured for - even if the device itself is the only item damaged,
> they will replace it free, especially for all the advertisement
> revenue generated by it.
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