Question Sound problem

[bulatla96]

Every time I turn my PC on I don't have sound. So I have to go to device manager and uninstall sound drivers. But I have to do the process 2 or 3 times ( don't know why). After that, I get my sound back. The problem is only for my speakers. When I use a headset it works fine. Any ideas? Thanks in advance.

 

[gamerk316]

Most likely thing I can think of is the internal audio device isn't getting set as the default output device in the Sounds tab of the control panel. Your headset I assume is USB, and when connected it becomes the default device.

 

[bulatla96]

Most likely thing I can think of is the internal audio device isn't getting set as the default output device in the Sounds tab of the control panel. Your headset I assume is USB, and when connected it becomes the default device.

That was the first thing I checked. Speakers are set as the default. I don't have my USB headset pugged in.

 

[helper800]

That was the first thing I checked. Speakers are set as the default. I don't have my USB headset pugged in.

Are you on the latest sound drivers for your sound chip?

 

[bulatla96]

Are you on the latest sound drivers for your sound chip?

I get this message "Windows has determined the driver software for your device is up to date."

 

[helper800]

I get this message "Windows has determined the driver software for your device is up to date."

That is just the basic default windows driver. What is the exact model of your motherboard?

 

[bulatla96]

That is just the basic default windows driver. What is the exact model of your motherboard?

H310CM-DVS

 

[helper800]

H310CM-DVS

Try the audio driver on this page for your motherboard:

ASRock > H310CM-DVS

Supports 9th and 8th Gen Intel Core™ Processors (Socket 1151); Supports DDR4 2666; 1 PCIe 3.0 x16, 1 PCIe 2.0 x1; Graphics Output Options: DVI-D, D-Sub; 7.1 CH HD Audio (Realtek ALC887/897 Audio Codec); 4 SATA3; 4 USB 3.1 Gen1 (2 Front, 2 Rear); Supports Full Spike Protection, ASRock Live Update...

www.asrock.com

 

[bulatla96]

Try the audio driver on this page for your motherboard:

ASRock > H310CM-DVS

Supports 9th and 8th Gen Intel Core™ Processors (Socket 1151); Supports DDR4 2666; 1 PCIe 3.0 x16, 1 PCIe 2.0 x1; Graphics Output Options: DVI-D, D-Sub; 7.1 CH HD Audio (Realtek ALC887/897 Audio Codec); 4 SATA3; 4 USB 3.1 Gen1 (2 Front, 2 Rear); Supports Full Spike Protection, ASRock Live Update...

www.asrock.com

Unfortunately nothing.