SP 2 install failing with odd write error

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi,

I'm trying to install the network version of SP-2 on a desktop computer
running XP Pro. The installation on other PCs went well with no problems,
though on the current one I get the following error message:

"The file or directory Windows XP-KB835...-ENU.exe is corrupt and
unreadable. Please run the Chkdsk utility."

After which I run Chkdsk which finds and corrects several hundred orphaned
files on the drive - all in the temporary directory which the extraction
utility was attempting to use.

When I try the installation again the exact same thing happens. I've tried
moving the SP 2 executable to the PC's hard drive in various ways including
via the network and on a CD. Since it has worked well on other PCs I have to
think there's something wrong in the drive or IDE controller on this PC, but
I don't know how to diagnose it. Any ideas?

Thanks in advance!

Steve
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi Steve,

Delete the entire contents of the temp folders, disable antivirus, then
retry the installation. No reason you can't run directly from the CD.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Steve Robertson" <SNRobertson@compuserve.com> wrote in message
news:usEsjFyjEHA.3016@tk2msftngp13.phx.gbl...
> Hi,
>
> I'm trying to install the network version of SP-2 on a desktop computer
> running XP Pro. The installation on other PCs went well with no problems,
> though on the current one I get the following error message:
>
> "The file or directory Windows XP-KB835...-ENU.exe is corrupt and
> unreadable. Please run the Chkdsk utility."
>
> After which I run Chkdsk which finds and corrects several hundred orphaned
> files on the drive - all in the temporary directory which the extraction
> utility was attempting to use.
>
> When I try the installation again the exact same thing happens. I've tried
> moving the SP 2 executable to the PC's hard drive in various ways
> including
> via the network and on a CD. Since it has worked well on other PCs I have
> to
> think there's something wrong in the drive or IDE controller on this PC,
> but
> I don't know how to diagnose it. Any ideas?
>
> Thanks in advance!
>
> Steve
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi Nick,

>>Delete the entire contents of the temp folders, disable antivirus, then
retry the installation. No reason you can't run directly from the CD.<<

I tried running from the CD and the error keeps happening, so it's happening
whether the SP 2 executable is on the hard drive or on a CD.

I have to think there is an IDE controller error or a hard drive error
happening. Is there a way to test for that?

Thanks,
Steve
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Steve Robertson wrote:

> Hi Nick,
>
>
>>>Delete the entire contents of the temp folders, disable antivirus, then
>
> retry the installation. No reason you can't run directly from the CD.<<
>
> I tried running from the CD and the error keeps happening, so it's happening
> whether the SP 2 executable is on the hard drive or on a CD.
>
> I have to think there is an IDE controller error or a hard drive error
> happening. Is there a way to test for that?
>
> Thanks,
> Steve
>
>
Go to the HD mfg site. They should have diags that you can run
on the drive.

gls858
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

gls:

>>Go to the HD mfg site. They should have diags that you can run
on the drive.<<

Yes, thanks, that's a good idea.

Steve
 

ASK THE COMMUNITY

TRENDING THREADS