Question Specific game doesn't save anymore

[NZant]

Hi I am playing a game (Ori and the blind forest: Definitive Edition) after a crash (I think due to a lack of space on my drive) it is not able to save anymore. I don't have it with other games on my steam account, just with this one. I tried everything: I reinstalled the game, I made another account and bought the game again, I tried playing it as administrator, I did things in the files. Nothing seem to work and the weird thing is that I only have it with this specific game. Can someone please help me out? I literally already tried everything I can find on the internet.


UPDATE: I am using Windows 10. I have a C: drive and D: Drive. My Steam app is on my C: Drive, but the steam library is on the D: drive. That worked for every game (except now this one). My C: drive has 27,4 GB free. My D: Drive has 18,2 GB free.

I have no idea what to further put in but here is a whole list:

Systemname LAPTOP-M9SSJGCG
Systemfabric HUAWEI
Systemmodel KLVC-WXX9
Systemtype x64-based PC
Systeem-SKU C233
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz, 2304 MHz, 4 core('s), 8 logische processor(s)
BIOS-versie/datum HUAWEI 1.19, 1-8-2020
SMBIOS-versie 3.2
Versie van ingesloten controller 1.19
BIOS-modus UEFI
Basisbordfabrikant HUAWEI
Basisbordproduct KLVC-WXX9-PCB
Basisbordversie M1120
Platformfunctie Mobiel
Status beveiligd opstarten Ingeschakeld
PCR7-configuratie Uitbreiding van bevoegdheden vereist om te kunnen weergeven
Map met Windows C:\Windows
Systeemmap C:\Windows\system32
Opstartapparaat \Device\HarddiskVolume1
Landinstelling China
HAL (Hardware Abstraction Layer) Versie = "10.0.18362.1411"
Tijdzone West-Europa (standaardtijd)
Wisselbestand C:\pagefile.sys

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Include disk drive(s): make, model, capacity, how full.

Look in Reliability History for any entries that you can associate with the crash, the game, or the drive.

 

[NZant]

Update your post to include full system hardware specs and OS information.

Include disk drive(s): make, model, capacity, how full.

Look in Reliability History for any entries that you can associate with the crash, the game, or the drive.

Thank you! I updated my post with more info. I hope the good info is there. I don't know how to look in reliability history. Can you explain that?

 

[Ralston18]

In the "Type here to search box" type "View reliability history" (without quotes).

Look for events of any sort regarding the crash (likely a red circle with a white 'x" inside).

Or any events that mention Ori.

 

[NZant]

Entries that I can associate with the crash:

- OriDE doesn't work and is closed. Report:

Description
A problem has prevented this program from communicating with Windows.
Faulting application path: D: \ SteamLibrary \ steamapps \ common \ Ori DE \ oriDE.exe

Problem with signature
Problem Event Name: AppHangB1
Application name: oriDE.exe
Application version: 5.3.2.14075
Application timestamp: 56e10754
Jamming signature: d712
Jam type: 134217728
OS version: 10.0.18363.2.0.0.256.48
Locale ID: 1043
Additional Signature 1: d712d06add20783dcef028c8c341090c
Supplementary signature 2: cecb
Supplementary Signature 3: cecba33f6155f063bd3820d731299b0b
Additional signature 4: d712
Supplementary Signature 5: d712d06add20783dcef028c8c341090c
Supplementary signature 6: cecb
Supplementary Signature 7: cecba33f6155f063bd3820d731299b0b

Additional information about the problem
Bucket ID: 71540004f20722e48d9f24b12ef6572d (2134465091812611885)

- NVIDIA share stopped working:

Description
Faulting application path: C: \ Program Files \ NVIDIA Corporation \ NVIDIA GeForce Experience \ NVIDIA Share.exe

Problem with signature
Problem Event Name: APPCRASH
Application Name: NVIDIA Share.exe
Application version: 73.3683.1933.5
Application timestamp: 5dedd350
Fault Module Name: ucrtbase.dll
Fault module version: 10.0.18362.1110
Fault module timestamp: b4cacc38
Exception Code: c00000fd
Exception Margin: 00000000000101dd
OS version: 10.0.18363.2.0.0.256.48
Locale ID: 1043
Supplementary Information 1: 7931
Additional Information 2: 793158407d0fb845f58d4e42d7e74728
Additional information 3: ee3d
Additional information 4: ee3d085c075c434b760653039fc94e8b

Additional information about the problem
Bucket ID: 3587bfd468ce0f10137b1a319317e677 (1403744509079578231)


Please not that I have a Dutch computer so I am translating everything. Hope that it is understandable!

 

[NZant]

In the "Type here to search box" type "View reliability history" (without quotes).

Look for events of any sort regarding the crash (likely a red circle with a white 'x" inside).

Or any events that mention Ori.

I did that!

 

[Ralston18]

Those faulting application paths:

Search your system for both OriDE.exe and NVIDIA Share.exe

What paths (respectively) actually lead to each .exe?

 

[NZant]

Those faulting application paths:

Search your system for both OriDE.exe and NVIDIA Share.exe

What paths (respectively) actually lead to each .exe?

No entirely sure if you mean this, if not please tell me what you do mean!

OriDE.exe: D:\SteamLibrary\steamapps\common\OriDE

NVIDIA Share.exe: C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\

 

[Ralston18]

According to the faulty application report the system expects to find OriDE.exe here. Underlined below.

Description
A problem has prevented this program from communicating with Windows.
Faulting application path: D: \ SteamLibrary \ steamapps \ common \ Ori DE \ oriDE.exe

If you follow the drive, folder and sub-folder path:

D: drive then > SteamLibrary > steamapps > common > OriDE

do you find OriDE.exe in that last folder?

If not then the correct path to OriDE.exe needs to be identified and/or corrected.

= = = =

Check/find the path to NVidiaShare.exe as well.

 

[NZant]

According to the faulty application report the system expects to find OriDE.exe here. Underlined below.

Description
A problem has prevented this program from communicating with Windows.
Faulting application path: D: \ SteamLibrary \ steamapps \ common \ Ori DE \ oriDE.exe

If you follow the drive, folder and sub-folder path:

D: drive then > SteamLibrary > steamapps > common > OriDE

do you find OriDE.exe in that last folder?

If not then the correct path to OriDE.exe needs to be identified and/or corrected.

= = = =

Check/find the path to NVidiaShare.exe as well.

Yes both are in the right folders. OriDE.exe is in OriDe. and NvidiaShare.exe is in NividiaGeforce Experience. Both follow the path that you wrote down.

 

[Ralston18]

When you save OriDE, is there a specific "save" folder associated with OriDE?

Perhaps a destination folder that you leave as a default or change to another location?

Another thought: Manually download, reinstall, and reconfigure the Nvidia drivers.

I did a bit of googling regarding NvideoShare.exe and it seems there are some related problems.

Found the following link for another game (Shadowplay). Note the last two listed "causes":

https://techisours.com/shadowplay-not-working/

Really not sure what else to suggest.