Question Steelseries hub not powering on with PC

[cazetoG]

Hello.

I have a Steelseries Nova pro wireless headset, with a hub connect trough USB-C to the computer.

My problem lies when I boot up my PC, all USB hardware connected to the PC also starts up but not the Hub.
I have to plug it back in in order for the Hub to start so my headset will work.

Ive tried updating everything, connected the Hub to a different USB port. I've looked in my powerplans and can't seem to find something.

Do I have a faulty hub? Is there anything I have missed?

Any help is much appreciated.

 

[helpstar]

which usb hub is it?
maybe update the firmware
update the BIOS of your motherboard
does the headset connect it the hub is not connected?

 

[cazetoG]

which usb hub is it?
maybe update the firmware
update the BIOS of your motherboard
does the headset connect it the hub is not connected?

It is a Nova pro wireless base station

It's fully updated. I will try to update my BIOS - haven't tried that yet.

The headset turns on my no signal, not before I unplug the base station and plug it back in - so it powers on.

 

[helpstar]

did you try pairing the headset and the station again instead of replugging USB?
is the headset powered on while booting?

 

[cazetoG]

did you try pairing the headset and the station again instead of replugging USB?
is the headset powered on while booting?

So I updated the BIOS firmware, did not help.
No, I typically power on the headset when the hub powers on - just tried it a couple of times, doesn't work.

Re-pairing the headset does not help. I've tried it, but it doesn't affect the HUB powering on at all.