Question Struggling to get NVIDIA 4070 RTX Super Ti to work with Gigabyte server

[Subobo]

Hello, I recently purchased a Gigabyte G292-Z20 HPC Server AMD EPYC 7402P CPU server. I've tried to connect it to an NVIDIA 4070 RTX super Ti graphics card but despite updating the BIOS, installing the graphic card drivers the server doesn't recognise the graphics card. I've also tried different slots. The server is 2000W so plenty of power to power the graphics card. The graphics card works on another machine so nothing wrong with it.

I noticed that there seems to be a mismatch between the graphic card cable and the server cables (

https://imgur.com/a/3WVKrKK

View: https://imgur.com/a/3WVKrKK
(server cable is the white one, the NVIDIA one is the black one)

I think that might be causing the problem. Any idea how to fix?

Thanks

 

[Lutfij]

Welcome to the forums, newcomer!

You might want to share images of what you're seeing(or what you have to work with) after hosting images on Imgur or their ilk and then passing on a link for us to see.

Might also want to pass on a link to the GPU you have to work with. I know they come with a 16pin 12VHPWR connector/adapter.

 

[Subobo]

Thanks - here is an image of the cable mismatch

https://imgur.com/a/3WVKrKK

View: https://imgur.com/a/3WVKrKK


The black one is the NVIDIA graphics card cable, the white one is the server cable.

here is a link to the graphics card: https://www.cclonline.com/gv-n407ts...RVI7f0MKkcQyjC9sgR-vFDeNKyFBwx9waApi0EALw_wcB

Thank you

 

[SkyNetRising]

You have EPS 12V connector there.
Graphics card uses PCIE 8pin connector.

 

[Subobo]

Thanks @SkyNetRising - any idea how to solve the issue? Thank you!

 

[SkyNetRising]

any idea how to solve the issue? Thank you!

Does your PSU have any PCIE 8pin cables coming out of it?

 

[faalin]

The white plug your are holding is a ESP plug which is for the CPU. Is there a make and model on the PSU, a 2000w PSU should have PCIe plugs on it.

 

[Subobo]

@faalin @SkyNetRising thank you both for your help! We can't see any ESP plugs on the PSU, just the ones shown - the server power supply is 2x 2200 W

 

[faalin]

@faalin @SkyNetRising thank you both for your help! We can't see any ESP plugs on the PSU, just the ones shown - the server power supply is 2x 2200 W

You're looking for a PCIe plug, the one in your hand is a ESP plug and will not work for a graphics card. ESP plugs are ment to be plugged into the motherboard to supply power to the CPU.

 

[Subobo]

@faalin thanks - we bought the machine off eBay, from a reputable seller. I assume the fix would be getting the proper plug fitted into the PSU or replacing the PSU... (trying to avoid returning the item but sounds like that is probably what needs to happen)

 

[SkyNetRising]

EPS (not ESP).

 

[faalin]

Looking at the webpage im wondering if those plugs are suppose to plug into the GPU tray, there are 2 8 pin plugs on the tray you plug the GPU's into.