Question Sudden dip in speed and high latency ?

[Kaitto]

Hello, let me preface this by saying that my internet is by far no means anything great. It sometimes (at least once a week) gets wonky late at night and I face a few disconnections, it's Toshima Cable Network but lately it's been really bad. Ever since it went offline yesterday it came back with horrid speeds and extreme latency to the point even images take a while to load. The problem is, it only happened to my PC, my wi-fi is fine; I didn't mess with the cable so I doubt it's that, the speed is the same with or without VPN so probably not throttling. I checked my resource manager to see if there was anything suspicious hogging all the bandwidth and nothing showed up so I'm running out of ideas here. My usual speed os 100mbs on ethernet and right now I'm getting 2mbs.

Any help would be appreciated, thank you.

 

[bill001g]

Are you sure the latency is really higher. Do you have old test data for ping to say 8.8.8.8.

This sounds like a issue with the ISP. Since they are going to ask you to do it anyway when you call make sure you power cycle the modem and the router.

Pretty standard tests. Ping your router IP to be sure you see no packet loss or high latency. This pretty much tests that you pc is ok and likely the router software and hardware.

Then ping a IP like 8.8.8.8 with a problem as bad as you report you should see packet loss or high latency even with a ping command.

What you might also do just to avoid a stupid ISP blaming google for the problem is run tracert 8.8.8.8. It is not likely going to show you the real problem because it does not run long enough. The main goal is to get the IP of routers in the path. You now want to test ping to the IP in hop 2. This is the ISP first router. Hopefully they have not rig it to not respond to ping.

The goal here is to show the ISP that ping is good to your router IP so everything is fine with your equipment but you see issue when you ping the ISP router.

 

[MJS WARLORD]

Check the following.

right click the icon to the internet to the left of your speaker icon , click on change adapter options , right click your internet connection icon and choose properties , click on internet protocol v 4 to highlight it then properties , on the bottom half of the page you are looking at now , click on the button use the following dns , now in the first box you need 8 8 8 8 and in the second you need 8 8 4 4 , finally tick validate settings before exit .