taskbar hangs

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

When XP starts a mouse over on the taskbar shows the hourglass so the Start
button is unusable. I traced the possible problem to an install process that
is incomplete and will not go away when the system is rebooted. Tried a
clean boot using msconfig with no luck. How can I find and kill off the
install, I think that it is a printer install that has gone bad?
--
Thanks for your help
Bob

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi Bob,

Follow this link to the installer cleanup utility:
http://support.microsoft.com/?kbid=290301

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Bobert" <Bobert@discussions.microsoft.com> wrote in message
news:B9CF3C8C-3692-4B1F-AA84-0D4A7CE2CEC0@microsoft.com...
> When XP starts a mouse over on the taskbar shows the hourglass so the
> Start
> button is unusable. I traced the possible problem to an install process
> that
> is incomplete and will not go away when the system is rebooted. Tried a
> clean boot using msconfig with no luck. How can I find and kill off the
> install, I think that it is a printer install that has gone bad?
> --
> Thanks for your help
> Bob

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Rick,
Sorry to say the installer cleanup utility did not help. It could not be
installed because the installer was busy doing something, who knows what. Oh
well, it was worth a try.
Thanks
--
Bob


"Rick "Nutcase" Rogers" wrote:

> Hi Bob,
>
> Follow this link to the installer cleanup utility:
> http://support.microsoft.com/?kbid=290301
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Bobert" <Bobert@discussions.microsoft.com> wrote in message
> news:B9CF3C8C-3692-4B1F-AA84-0D4A7CE2CEC0@microsoft.com...
> > When XP starts a mouse over on the taskbar shows the hourglass so the
> > Start
> > button is unusable. I traced the possible problem to an install process
> > that
> > is incomplete and will not go away when the system is rebooted. Tried a
> > clean boot using msconfig with no luck. How can I find and kill off the
> > install, I think that it is a printer install that has gone bad?
> > --
> > Thanks for your help
> > Bob
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

What shows up in Task Manager (Ctrl-Alt-Delete then Task List button)?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I get about 42 processes non of which seem to be the installer process.
--
Bob


"GreenieLeBrun" wrote:

> What shows up in Task Manager (Ctrl-Alt-Delete then Task List button)?
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Finally got the cleanup utility to run but it did not correct the problem
Thanks
--
Bob


"Rick "Nutcase" Rogers" wrote:

> Hi Bob,
>
> Follow this link to the installer cleanup utility:
> http://support.microsoft.com/?kbid=290301
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Bobert" <Bobert@discussions.microsoft.com> wrote in message
> news:B9CF3C8C-3692-4B1F-AA84-0D4A7CE2CEC0@microsoft.com...
> > When XP starts a mouse over on the taskbar shows the hourglass so the
> > Start
> > button is unusable. I traced the possible problem to an install process
> > that
> > is incomplete and will not go away when the system is rebooted. Tried a
> > clean boot using msconfig with no luck. How can I find and kill off the
> > install, I think that it is a printer install that has gone bad?
> > --
> > Thanks for your help
> > Bob
>
>
>