Question Touchpad/mouse issue on laptop ?

StGeorge991

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Nov 23, 2013
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Laptop model: HP 255 G8

Hey guys. Hope that there is someone somewhere that has encountered this type of issue. I'll try to describe it as best I can. The main issue is that physical buttons on touchpad don't respond. Moving the cursor works without issue. However tapping the touchpad also doesn't work as far as "mouse clicks". So physical buttons and tapping the touchpand don't respond.

The other issue is when I connect mouse, it works for like 80% of the time, but sometimes both left and right click stop responding. I did a fresh reinstall of Windows so it's not a driver issue. The only thing I can think of is either hardware issue (which makes sense for touchpad, but not for mouse), and other is something BIOS related or some sort of virus which persists despite Windows reinstall.