I built my PC back in November (specs listed below). Last month, my PC froze and was completely unresponsive. I had to turn off the PSU to turn it off because even the power button didn't work. I went through the troubleshooting process (steps listed below) and ultimately sent it to Asus for RMA. While it was out for RMA, I bought the same motherboard from microcenter to use in the meantime.
The other day, I shutdown my PC and when I went to boot it up the next day it was unresponsive. Again, I went through all of the troubleshooting steps and had no luck getting anything to happen. Luckily, that board was still in the return window and I returned it to microcenter.
Today, I got a new board back from Asus (RMA repair wasn't possible, so they sent a new board). I am hesitant to build my PC again without knowing what caused the motherboards to die. What should I do?
[Update] I built the PC with the replacement motherboard. Booted up without any problems. I shut it down to tidy up cables and put the side panel on. Now it will not boot. I am pretty confident at this point that my CPU is killing the motherboards.
PC Specs:
Case: Phanteks P200A
PSU: Corsair AX1200i 80+ Platinum
Mobo: Asus ROG Strix B550 Gaming ITX
CPU: AMD Ryzen 5800X
Cooler: Artic Freezer ii 240 AIO
Ram: Crucial Ballistix 3600MHz 2x16GB
GPU: EVGA FTW3 Ultra RTX 3080
Storage: Samsung 860 1TB M.2 SSD
Troubleshooting Attempted:
Checked all cable connections
Disconnected all external hardware, extra drives, fans (aside from CPU fan), and io cables
Used 1 stick of RAM
Cleared the CMOS (tried both the CMOS header pins and disconnected the battery)
Tested with different PSU, GPU, and RAM
Bios Flashback with the latest version of the Bios
The other day, I shutdown my PC and when I went to boot it up the next day it was unresponsive. Again, I went through all of the troubleshooting steps and had no luck getting anything to happen. Luckily, that board was still in the return window and I returned it to microcenter.
Today, I got a new board back from Asus (RMA repair wasn't possible, so they sent a new board). I am hesitant to build my PC again without knowing what caused the motherboards to die. What should I do?
[Update] I built the PC with the replacement motherboard. Booted up without any problems. I shut it down to tidy up cables and put the side panel on. Now it will not boot. I am pretty confident at this point that my CPU is killing the motherboards.
PC Specs:
Case: Phanteks P200A
PSU: Corsair AX1200i 80+ Platinum
Mobo: Asus ROG Strix B550 Gaming ITX
CPU: AMD Ryzen 5800X
Cooler: Artic Freezer ii 240 AIO
Ram: Crucial Ballistix 3600MHz 2x16GB
GPU: EVGA FTW3 Ultra RTX 3080
Storage: Samsung 860 1TB M.2 SSD
Troubleshooting Attempted:
Checked all cable connections
Disconnected all external hardware, extra drives, fans (aside from CPU fan), and io cables
Used 1 stick of RAM
Cleared the CMOS (tried both the CMOS header pins and disconnected the battery)
Tested with different PSU, GPU, and RAM
Bios Flashback with the latest version of the Bios
Last edited: