Question USB-C port on Lian-Li Lancool 216 case gives surge error ?

[jeffy9987]

Case: Lian-Li Lancool 216
Motherboard: msi mpg b650i edge wifi (yes im serious)

Device being plugged in is a USB-C Thumb Drive.

I tried reseating and flipping the connector to no avail. The usb-c of motherboard works fine. I think the i/o panel might be faulty but its my first build so maybe im missing something ?

 

[Lutfij]

BIOS version for your motherboard at this moment of time? Do you see any entry within Device Manager(assuming you're working with Windows OS)that are flagged with a yellow exclamation mark?

 

[jeffy9987]

bios is 7D73v141 theres nothing in device manager with a exclamation mark

 

[802dan]

I just put my Lancool 216 together last night and was getting the same error. Using a MSI Pro B650-P for my board. I unplugged the cable for the front USB-C on the motherboard and stopped getting the error.

 

[jeffy9987]

I just put my Lancool 216 together last night and was getting the same error. Using a MSI Pro B650-P for my board. I unplugged the cable for the front USB-C on the motherboard and stopped getting the error.

thats odd i get no error message unless i plug somthing in the usb c port. does anyone know where the serial number sticker is?

 

[michaeljohnbelta]

It sounds like you've done some troubleshooting already. If the USB-C on the motherboard works fine, the issue could indeed be with the I/O panel. Double-check your connections and make sure everything is seated correctly. If the problem persists, considering reaching out to the manufacturer's support for further assistance, especially since this is your first build.

Case: Lian-Li Lancool 216
Motherboard: msi mpg b650i edge wifi (yes im serious)

Device being plugged in is a USB-C Thumb Drive.

I tried reseating and flipping the connector to no avail. The usb-c of motherboard works fine. I think the i/o panel might be faulty but its my first build so maybe im missing something

 

[Misgar]

If it's the small JUSB1 USB 3.2 Gen 2 port on the mobo, those connectors can be difficult to plug in. The cable from the front panel might not be pushed all the way down, making only partial or intermittent contact.

If it's the larger JUSB2 USB 3.2 Gen 1 port on the mobo, it's sometimes possible to bend flat some of the pins in the 19-way header if you're particularly unlucky.

As other people have said, it might be a faulty Lian Li front panel cable, but their equipment is normally of a high standard.

 

[jeffy9987]

If it's the small JUSB1 USB 3.2 Gen 2 port on the mobo, those connectors can be difficult to plug in. The cable from the front panel might not be pushed all the way down, making only partial or intermittent contact.

If it's the larger JUSB2 USB 3.2 Gen 1 port on the mobo, it's sometimes possible to bend flat some of the pins in the 19-way header if you're particularly unlucky.

As other people have said, it might be a faulty Lian Li front panel cable, but their equipment is normally of a high standard.

its the jusb1 how much force should i use? oh god acording to the motherboards manual its orientation dependent i thought it was like the c port where it didnt matter i hope i didnt cause this it wouldnt even show in windows if i put it in the wrong way right?

 

[Misgar]

I was under the impression it could be plugged in either way round, but I only have one motherboard with this small connector and it's in the middle of a 36 hour long video render.

When I assembled the computer, I couldn't get the plug to fit in the socket using gentle pressure, with the board deep inside the case. Fearing I might break something, I removed the mobo from the case to get a closer look at the connectors.

It was only when I held the plug exactly perpendicular to the board that I managed to get it engaged in the socket and had enough confidence to press it fully home.

It took a lot more force than I expected for commercial equipment (MIL SPEC connectors can require even more force) but it clicked home nicely.

Get as close as you can to the connection, e.g. 1ft (30cm) and check if it's fully inserted. Try not to apply any lateral force, or you risk breaking the sides off the socket.

 

[jeffy9987]

it was the orientation after flipping it it worked fine so bizzare that when pluged the wrong way the pc still recognizes when devices get pluged in to be honest i dont see why they even use this conector its so much bigger then a type c port but im not a engineer