Question USB PORT intermittently fails to accurately track mouse movements ?

[PeteA24]

Hello everyone. Hope everyone is well. I've come to say that my USB ports that my mouse is connected to keeps relaying sluggish mouse movements like 70% of the time. I'm not sure why, but sometimes a PC restart as well as changing my USB port of my mouse receiver may fix it. I bought a new mouse in hopes that it may fix it, but no clue why this is happening. I have done a lot to try to fix this issue such as reinstalling USB hub, drivers and updating intel chipset, overclocking Ram hz, buying a new mouse and a bunch of other solutions that never panned out.

This is a newly built PC, only a year old with the following Specs attached.

https://postimg.cc/jDqxFLH3

I hope this is enough information! Please and thank you for taking the time to read my post.

The two different mice I use are Logitech Superlight X - 1 and newly bought Razer Viper v3.
The DPI I have been using is around 3000 to 3800. (wireless mice with USB-C wired connecters to charge them).

 

[LordVile]

Hello everyone. Hope everyone is well. I've come to say that my USB ports that my mouse is connected to keeps relaying sluggish mouse movements like 70% of the time. I'm not sure why, but sometimes a PC restart as well as changing my USB port of my mouse receiver may fix it. I bought a new mouse in hopes that it may fix it, but no clue why this is happening. I have done a lot to try to fix this issue such as reinstalling USB hub, drivers and updating intel chipset, overclocking Ram hz, buying a new mouse and a bunch of other solutions that never panned out.

This is a newly built PC, only a year old with the following Specs attached.

https://postimg.cc/jDqxFLH3

I hope this is enough information! Please and thank you for taking the time to read my post.

The two different mouses I use are Logitech Superlight X - 1 and newly bought Razer Viper v3. The dpi I have been using is around 3000 to 3800.

Are they wireless mice?

 

[PeteA24]

Are they wireless mice?

Yes, Both wireless. However I did try to charge them both to 100% to see if that would help.
Also, their dongles are relatively close to each other. Very close.

 

[LordVile]

Yes, Both wireless. However I did try to charge them both to 100% to see if that would help. Also, their Dongle is relatively close. Very close.

Check they’re not collecting via Bluetooth

 

[PeteA24]

Check they’re not collecting via Bluetooth

I'm sorry, what do you mean by this?

 

[LordVile]

I'm sorry, what do you mean by this?

If they’re connecting by Bluetooth rather than 2.4/5GHz you’ll get significant lag. If they’re capable of being connected by Bluetooth.

Also have you installed the management software for both mice and ungraded the firmware?

 

[PeteA24]

If they’re connecting by Bluetooth rather than 2.4/5GHz you’ll get significant lag. If they’re capable of being connected by Bluetooth.

Also have you installed the management software for both mice and ungraded the firmware?

yes, both management software is installed and up to date.

As for Bluetooth, they call the technology "lightspeed" or a variation of that. Probably just a name to attract consumers, but you're probably right that it's bluetooth...allow me to do some research.

 

[PeteA24]

If they’re connecting by Bluetooth rather than 2.4/5GHz you’ll get significant lag. If they’re capable of being connected by Bluetooth.

Also have you installed the management software for both mice and ungraded the firmware?

they both use 2.4ghz wireless, not bluetooth

 

[Misgar]

Have you switched off Power Management for all USB Hubs and similar devices in Windows Control Panel, Device Manager, Universal Serial Bus Controllers? It's the "Allow the computer to turn off this device to save power" setting. I don't like Windows switching off my USB ports when it thinks they're not being used.

Expecting anything to work better (or equally well) over a radio link as opposed to a wired connection can lead to disappointment. You've got a whole set of extra protocols and hardware separating the mouse from the USB port.

I switched from Sony Bluetooth headphones to Sennheiser wired (balanced) headphones and improved my listening experience, but my wallet suffered.

I don't suppose you're prepared to switch over to an old fashioned wired mouse?

 

[PeteA24]

Have you switched off Power Management for all USB Hubs and similar devices in Windows Control Panel, Device Manager, Universal Serial Bus Controllers? It's the "Allow the computer to turn off this device to save power" setting. I don't like Windows switching off my USB ports when it thinks they're not being used.

Expecting anything to work better (or equally well) over a radio link as opposed to a wired connection can lead to disappointment. You've got a whole set of extra protocols and hardware separating the mouse from the USB port.

I switched from Sony Bluetooth headphones to Sennheiser wired (balanced) headphones and improved my listening experience, but my wallet suffered.

I don't suppose you're prepared to switch over to an old fashioned wired mouse?

Yes, I have done that as well. None save power anymore....And I want the 8k polling feature that only comes with these wireless mice.

The hint to this problem is the fact that if I switch USB ports and restart my computer...it somehow starts working again