Question USB PORT intermittently fails to accurately track mouse movements ?

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PeteA24

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Feb 7, 2014
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Hello everyone. Hope everyone is well. I've come to say that my USB ports that my mouse is connected to keeps relaying sluggish mouse movements like 70% of the time. I'm not sure why, but sometimes a PC restart as well as changing my USB port of my mouse receiver may fix it. I bought a new mouse in hopes that it may fix it, but no clue why this is happening. I have done a lot to try to fix this issue such as reinstalling USB hub, drivers and updating intel chipset, overclocking Ram hz, buying a new mouse and a bunch of other solutions that never panned out.

This is a newly built PC, only a year old with the following Specs attached.

https://postimg.cc/jDqxFLH3

I hope this is enough information! Please and thank you for taking the time to read my post.

The two different mice I use are Logitech Superlight X - 1 and newly bought Razer Viper v3.
The DPI I have been using is around 3000 to 3800. (wireless mice with USB-C wired connecters to charge them).
 
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PeteA24 said:
Hello everyone. Hope everyone is well. I've come to say that my USB ports that my mouse is connected to keeps relaying sluggish mouse movements like 70% of the time. I'm not sure why, but sometimes a PC restart as well as changing my USB port of my mouse receiver may fix it. I bought a new mouse in hopes that it may fix it, but no clue why this is happening. I have done a lot to try to fix this issue such as reinstalling USB hub, drivers and updating intel chipset, overclocking Ram hz, buying a new mouse and a bunch of other solutions that never panned out.

This is a newly built PC, only a year old with the following Specs attached.

https://postimg.cc/jDqxFLH3

I hope this is enough information! Please and thank you for taking the time to read my post.

The two different mouses I use are Logitech Superlight X - 1 and newly bought Razer Viper v3. The dpi I have been using is around 3000 to 3800.
Click to expand...
Are they wireless mice?
 
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LordVile said:
If they’re connecting by Bluetooth rather than 2.4/5GHz you’ll get significant lag. If they’re capable of being connected by Bluetooth.

Also have you installed the management software for both mice and ungraded the firmware?
Click to expand...
yes, both management software is installed and up to date.

As for Bluetooth, they call the technology "lightspeed" or a variation of that. Probably just a name to attract consumers, but you're probably right that it's bluetooth...allow me to do some research.
 
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Have you switched off Power Management for all USB Hubs and similar devices in Windows Control Panel, Device Manager, Universal Serial Bus Controllers? It's the "Allow the computer to turn off this device to save power" setting. I don't like Windows switching off my USB ports when it thinks they're not being used.

Expecting anything to work better (or equally well) over a radio link as opposed to a wired connection can lead to disappointment. You've got a whole set of extra protocols and hardware separating the mouse from the USB port.

I switched from Sony Bluetooth headphones to Sennheiser wired (balanced) headphones and improved my listening experience, but my wallet suffered.

I don't suppose you're prepared to switch over to an old fashioned wired mouse?
 
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Misgar said:
Have you switched off Power Management for all USB Hubs and similar devices in Windows Control Panel, Device Manager, Universal Serial Bus Controllers? It's the "Allow the computer to turn off this device to save power" setting. I don't like Windows switching off my USB ports when it thinks they're not being used.

Expecting anything to work better (or equally well) over a radio link as opposed to a wired connection can lead to disappointment. You've got a whole set of extra protocols and hardware separating the mouse from the USB port.

I switched from Sony Bluetooth headphones to Sennheiser wired (balanced) headphones and improved my listening experience, but my wallet suffered.

I don't suppose you're prepared to switch over to an old fashioned wired mouse?
Click to expand...
Yes, I have done that as well. None save power anymore....And I want the 8k polling feature that only comes with these wireless mice.

The hint to this problem is the fact that if I switch USB ports and restart my computer...it somehow starts working again
 
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Failing to restart a USB device is typical of Windows when it "wakes up" a port. I'd probably bung an inline USB power meter in series with the USB port and the USB dongle, then monitor the +5V supply to see if it suddenly vanishes. A data logger would be a more thorough test, but they're not the sort of thing many people have ready to hand.

71Zc2s20JcL._SL1500_.jpg
 
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Misgar said:
Expecting anything to work better (or equally well) over a radio link as opposed to a wired connection can lead to disappointment.
Click to expand...
That's not completely true. We are no longer in 2014. Good quality wireless devices can work as well as wired ones, at least as far as the human brain can perceive. My logitech wireless mouse works even better than my wired Roccat mouse. And gaming with my Sennheiser wireless headset beats any wired headset I've ever had. You just need to put the price (never go cheap on this) and follow some basic rules:

-Don't connect the wireless receiver dongle directly to a USB 3 port on the I/O panel (because of possible interferences). Rather use a usb extension cable or a mouse pad that has a USB port.

-Keep the distance between the device and the receiver to less than 1 m.

-Since most devices use the 2. 4 GHz bandwidth, ALWAYS make sure both the device and receiver are far from any WiFi router that have a 2.4 GHz network enabled. This is really important and a lot of people think their wireless devices are defective while the problem is that they have their router right next to their computer.
 
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JayGau said:
That's not completely true. We are no longer in 2014. Good quality wireless devices can work as well as wired ones, at least as far as the human brain can perceive. My logitech wireless mouse works even better than my wired Roccat mouse. And gaming with my Sennheiser wireless headset beats any wired headset I've ever had. You just need to put the price (never go cheap on this) and follow some basic rules:

-Don't connect the wireless receiver dongle directly to a USB 3 port on the I/O panel (because of possible interferences). Rather use a usb extension cable or a mouse pad that has a USB port.

-Keep the distance between the device and the receiver to less than 1 m.

-Since most devices use the 2. 4 GHz bandwidth, ALWAYS make sure both the device and receiver are far from any WiFi router that have a 2.4 GHz network enabled. This is really important and a lot of people think their wireless devices are defective while the problem is that they have their router right next to their computer.
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I/ o panel as in the front of the computer? Because I've changed it from that location before and it has worked but then the same problem happens later... me removing it and reputting the USB back in seems to work at times too... Weird right??
 
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Misgar said:
Failing to restart a USB device is typical of Windows when it "wakes up" a port. I'd probably bung an inline USB power meter in series with the USB port and the USB dongle, then monitor the +5V supply to see if it suddenly vanishes. A data logger would be a more thorough test, but they're not the sort of thing many people have ready to hand.

71Zc2s20JcL._SL1500_.jpg
Click to expand...
I think my USB is getting power... my problem is that the tracking of the mouse is variable despite being the same polling rate / dpi / windows mouse speed and even a clean mousepad.
 
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PeteA24 said:
I/ o panel as in the front of the computer? Because I've changed it from that location before and it has worked but then the same problem happens later... me removing it and reputting the USB back in seems to work at times too... Weird right??
Click to expand...
The I/O panel is the rear panel of the motherboard (the back of the computer). It is not recommended to put wireless dongles there. You could try a USB cable extension (male-female) just to make sure your receiver is far from the computer. Also, do you have a WiFi router and if you do, where is it?
 
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JayGau said:
The I/O panel is the rear panel of the motherboard (the back of the computer). It is not recommended to put wireless dongles there. You could try a USB cable extension (male-female) just to make sure your receiver is far from the computer. Also, do you have a WiFi router and if you do, where is it?
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Ah I see, Thanks for the clarification. I got conflicting advice on that front...I was told that It's better in the back because it doesn't go through an extension to the front. Like the case's USB 3.0 Versus the Motherboard's direct USB 3.0 basically. Though I've pretty much tried every USB port to see what the problem is, I've been alternating from the front and back pretty much daily to get my mouse right for that "session" and it seems to be going ok in that retrospect, but very annoying. I'd rather get to the bottom of the variability.

Thank you all for your responses.
 
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PeteA24 said:
Ah I see, Thanks for the clarification. I got conflicting advice on that front...I was told that It's better in the back because it doesn't go through an extension to the front. Like the case's USB 3.0 Versus the Motherboard's direct USB 3.0 basically. Though I've pretty much tried every USB port to see what the problem is, I've been alternating from the front and back pretty much daily to get my mouse right for that "session" and it seems to be going ok in that retrospect, but very annoying. I'd rather get to the bottom of the variability.

Thank you all for your responses.
Click to expand...
The I/O back panel is one of the noisiest parts of a PC. It has all those ports (USB, Internet, sound and video output) tightly packed together. Connecting a receiver directly there can potentially expose it to electromagnetic interferences. Also, if the receiver is on the back, you have the PC that blocks the signal from your mouse (unless you have your PC turned back toward you, which I doubt).

The extension cable that goes from the motherboard to the front of the case is shielded and not sensitive to electromagnetic interfences. Think about it: if what you read was true, wired mice would not be good since they all have a long cable going to the PC. Some people say the back port have a more direct connection to the USB controller as opposed to the front usb header on the board, but while this is true, the difference in input latency is so small that no human being could feel it.

Just to show I am not making that up: https://kb.plugable.com/bluetooth-a...the-front-given-that-what-am-i-supposed-to-do

And you didn't tell if you have a wireless router close to the computer. Also the fact that the problem gets temporarily solved when you move to another port or reboot the pc hints to a USB port saturation after a certain amount of time. Did you try a BIOS update?
 
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JayGau said:
The I/O back panel is one of the noisiest parts of a PC. It has all those ports (USB, Internet, sound and video output) tightly packed together. Connecting a receiver directly there can potentially expose it to electromagnetic interferences. Also, if the receiver is on the back, you have the PC that blocks the signal from your mouse (unless you have your PC turned back toward you, which I doubt).

The extension cable that goes from the motherboard to the front of the case is shielded and not sensitive to electromagnetic interfences. Think about it: if what you read was true, wired mice would not be good since they all have a long cable going to the PC. Some people say the back port have a more direct connection to the USB controller as opposed to the front usb header on the board, but while this is true, the difference in input latency is so small that no human being could feel it.

Just to show I am not making that up: https://kb.plugable.com/bluetooth-a...the-front-given-that-what-am-i-supposed-to-do

And you didn't tell if you have a wireless router close to the computer. Also the fact that the problem gets temporarily solved when you move to another port or reboot the pc hints to a USB port saturation after a certain amount of time. Did you try a BIOS update?
Click to expand...
No, the wifi router is in another room and I'm connected through Ethernet, 50 ft long cord. I did not try any BIOS update....mostly because I'm afraid of destroying my computer. I'm not exactly sure what kind of BIOS update i should do for this particular situation either. And thank you for the response.
 
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JayGau said:
The I/O back panel is one of the noisiest parts of a PC. It has all those ports (USB, Internet, sound and video output) tightly packed together. Connecting a receiver directly there can potentially expose it to electromagnetic interferences. Also, if the receiver is on the back, you have the PC that blocks the signal from your mouse (unless you have your PC turned back toward you, which I doubt).

The extension cable that goes from the motherboard to the front of the case is shielded and not sensitive to electromagnetic interfences. Think about it: if what you read was true, wired mice would not be good since they all have a long cable going to the PC. Some people say the back port have a more direct connection to the USB controller as opposed to the front usb header on the board, but while this is true, the difference in input latency is so small that no human being could feel it.

Just to show I am not making that up: https://kb.plugable.com/bluetooth-a...the-front-given-that-what-am-i-supposed-to-do

And you didn't tell if you have a wireless router close to the computer. Also the fact that the problem gets temporarily solved when you move to another port or reboot the pc hints to a USB port saturation after a certain amount of time. Did you try a BIOS update?
Click to expand...
How do you fix USB interference? All i have is my Mouse, keyboard and USB chargers for my mouses
 
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