virus

[LALA]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

hey
'
i have norton, and it says it found a virus and i tried cleaning and
deleting it and permanentately erasing the file and it said failure due 2, 3
could be reasons, it can be in email, my computer is turned off, or its been
moved or deleted, but theres a pop up from norton that will not go away
notifying me of this virus and i have no idea what to do.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"lala" <lala@discussions.microsoft.com> wrote in message
news:B88BCA99-0C0F-4773-BABB-D05E88A6001D@microsoft.com...
> hey
> '
> i have norton, and it says it found a virus and i tried cleaning and
> deleting it and permanentately erasing the file and it said failure due 2,
> 3
> could be reasons, it can be in email, my computer is turned off, or its
> been
> moved or deleted, but theres a pop up from norton that will not go away
> notifying me of this virus and i have no idea what to do.

And when you went to the Symantec support website and typed in the name of
the virus, did you
follow the instructions there?

Bobby

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

What virus?

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"lala" <lala@discussions.microsoft.com> wrote in message
news:B88BCA99-0C0F-4773-BABB-D05E88A6001D@microsoft.com...
> hey
> '
> i have norton, and it says it found a virus and i tried cleaning and
> deleting it and permanentately erasing the file and it said failure due 2,
> 3
> could be reasons, it can be in email, my computer is turned off, or its
> been
> moved or deleted, but theres a pop up from norton that will not go away
> notifying me of this virus and i have no idea what to do.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Follow the instructions on Symantec's support site.
Post the URL of the Symantec page that deals with the virus if there
is anything you don't understand there.

....Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.org/index.html


On Sun, 11 Sep 2005 20:16:02 -0700, "lala"
<lala@discussions.microsoft.com> wrote:

>hey
>'
>i have norton, and it says it found a virus and i tried cleaning and
>deleting it and permanentately erasing the file and it said failure due 2, 3
>could be reasons, it can be in email, my computer is turned off, or its been
>moved or deleted, but theres a pop up from norton that will not go away
>notifying me of this virus and i have no idea what to do.