In an attempt to run an upgrade install of Vista in order to repair the damage of a recent virus, I uninstalled Service Pack 1 (because upgrade install won't run with SP1). I know there are other things I should have done (either a sfc /scannow in the Command Prompt or a slipstreamed SP1 DVD), but I didn't know them at the time, nor did I think there would be any issues resulting from an uninstall of SP1. As the title indicates, I was kind of wrong.
It started after the uninstall, which seemed successful. I rebooted, and instead of getting Vista without SP1, I get an error code of the command prompt variety (just the straight black screen with white writing). This persists for a couple of times, and after a couple attempted remedies that fail miserably, I decide to system restore (using the Vista CD, obviously) to a point before the uninstallation of SP1. I think it's going to work, but the first time it gets to "finalizing restore" and which point it hung for three hours before I decided to turn the computer off because it was obviously not moving anywhere. I restart and let the HDD boot up to see if maybe something worked, and I get to the Vista login screen, at which point I notice none of my input devices are working. Neither the mouse or keyboard responds (both are USB) and attempts with PS/2 versions also fail. I thought it was perhaps a driver problem, so I reinstalled the chipset driver on the HDD using my laptop (took the HDD from the desktop, put in an external case, then ran the chipset driver installer on my laptop and told it to install to the external), but this failed to solve the problem. I also tried further restorations, but these invariably fail after a certain point, giving me an error message:
"System Restore failed due to an unspecified error. The file cannot be opened transactionally, because its identity depends on the outcome of an unresolved transaction. (0x80071AA7)"
I googled the error message, and seeing as most people encountered it while trying to install a service pack, I figured it was an issue with restoring Vista without SP1 to Vista with SP1. Thusly, I used the command prompt option from the Vista CD to read my Windows Update log, and got the following:
"2010-07-09 04:44:32:593 664 29c Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 04:44:32:593 664 29c Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 04:44:32:593 664 29c Misc = Module: X:\Windows\system32\wuapi.dll
2010-07-09 04:44:32:593 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:34:605 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:36:617 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:38:630 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:38:630 664 29c COMAPI WARNING: Unable to establish connection to the service. (hr=80040154)
2010-07-09 15:26:30:160 216 12c Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 15:26:30:160 216 12c Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 15:26:30:160 216 12c Misc = Module: X:\Windows\system32\wuapi.dll
2010-07-09 15:26:30:160 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:32:172 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:34:185 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:36:197 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:36:197 216 12c COMAPI WARNING: Unable to establish connection to the service. (hr=80040154)
2010-07-09 16:04:19:912 356 3b0 Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 16:04:19:912 356 3b0 Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 16:04:19:912 356 3b0 Misc = Module: X:\windows\system32\wuapi.dll
2010-07-09 16:04:19:912 356 3b0 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2010-07-09 16:04:19:912 356 3b0 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
2010-07-09 16:18:08:745 532 248 Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 16:18:08:745 532 248 Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 16:18:08:745 532 248 Misc = Module: X:\windows\system32\wuapi.dll
2010-07-09 16:18:08:745 532 248 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2010-07-09 16:18:08:745 532 248 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
2010-07-09 16:25:53:894 976 244 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0800) ===========
2010-07-09 16:25:53:894 976 244 Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 16:25:53:894 976 244 Misc = Module: X:\windows\system32\wuapi.dll
2010-07-09 16:25:53:894 976 244 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2010-07-09 16:25:53:894 976 244 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)"
I can't interpret it, though it seems to confirm my suspicion the transition between non-SP1 and SP1 is causing issues. Could someone else interpret this?
Basically, I have a non-functioning operating system, one that I can't restore to a working state nor access because input peripherals fail to work at the login screen. Does anyone have any suggested solutions for the problem, short of a clean installation of Vista? I don't want to reformat unless absolutely necessary.
It started after the uninstall, which seemed successful. I rebooted, and instead of getting Vista without SP1, I get an error code of the command prompt variety (just the straight black screen with white writing). This persists for a couple of times, and after a couple attempted remedies that fail miserably, I decide to system restore (using the Vista CD, obviously) to a point before the uninstallation of SP1. I think it's going to work, but the first time it gets to "finalizing restore" and which point it hung for three hours before I decided to turn the computer off because it was obviously not moving anywhere. I restart and let the HDD boot up to see if maybe something worked, and I get to the Vista login screen, at which point I notice none of my input devices are working. Neither the mouse or keyboard responds (both are USB) and attempts with PS/2 versions also fail. I thought it was perhaps a driver problem, so I reinstalled the chipset driver on the HDD using my laptop (took the HDD from the desktop, put in an external case, then ran the chipset driver installer on my laptop and told it to install to the external), but this failed to solve the problem. I also tried further restorations, but these invariably fail after a certain point, giving me an error message:
"System Restore failed due to an unspecified error. The file cannot be opened transactionally, because its identity depends on the outcome of an unresolved transaction. (0x80071AA7)"
I googled the error message, and seeing as most people encountered it while trying to install a service pack, I figured it was an issue with restoring Vista without SP1 to Vista with SP1. Thusly, I used the command prompt option from the Vista CD to read my Windows Update log, and got the following:
"2010-07-09 04:44:32:593 664 29c Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 04:44:32:593 664 29c Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 04:44:32:593 664 29c Misc = Module: X:\Windows\system32\wuapi.dll
2010-07-09 04:44:32:593 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:34:605 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:36:617 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:38:630 664 29c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 04:44:38:630 664 29c COMAPI WARNING: Unable to establish connection to the service. (hr=80040154)
2010-07-09 15:26:30:160 216 12c Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 15:26:30:160 216 12c Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 15:26:30:160 216 12c Misc = Module: X:\Windows\system32\wuapi.dll
2010-07-09 15:26:30:160 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:32:172 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:34:185 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:36:197 216 12c COMAPI FATAL: Unable to connect to the service (hr=80040154)
2010-07-09 15:26:36:197 216 12c COMAPI WARNING: Unable to establish connection to the service. (hr=80040154)
2010-07-09 16:04:19:912 356 3b0 Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 16:04:19:912 356 3b0 Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 16:04:19:912 356 3b0 Misc = Module: X:\windows\system32\wuapi.dll
2010-07-09 16:04:19:912 356 3b0 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2010-07-09 16:04:19:912 356 3b0 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
2010-07-09 16:18:08:745 532 248 Misc =========== Logging initialized (build: 6.0.6000.16386, tz: -0800) ===========
2010-07-09 16:18:08:745 532 248 Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 16:18:08:745 532 248 Misc = Module: X:\windows\system32\wuapi.dll
2010-07-09 16:18:08:745 532 248 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2010-07-09 16:18:08:745 532 248 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
2010-07-09 16:25:53:894 976 244 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0800) ===========
2010-07-09 16:25:53:894 976 244 Misc = Process: X:\windows\system32\Rstrui.exe
2010-07-09 16:25:53:894 976 244 Misc = Module: X:\windows\system32\wuapi.dll
2010-07-09 16:25:53:894 976 244 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2010-07-09 16:25:53:894 976 244 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)"
I can't interpret it, though it seems to confirm my suspicion the transition between non-SP1 and SP1 is causing issues. Could someone else interpret this?
Basically, I have a non-functioning operating system, one that I can't restore to a working state nor access because input peripherals fail to work at the login screen. Does anyone have any suggested solutions for the problem, short of a clean installation of Vista? I don't want to reformat unless absolutely necessary.
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